Student success in South African higher education institutions (HEIs) is poor and universities have not been successful in implementing strategies to improve students' learning experiences. Tutoring has been identified as an effective strategy to improve student success but is often used inconsistently and without pedagogical justification. The…

Access and equity have long been fundamental concepts underpinning transformation in higher education. Increased student enrolments necessitated the implementation of support structures to bolster student success. However, support provision for academic staff is often overlooked when prioritising student success. In this article, we examine the…

This article is a narrative report of the findings from the analysis of multicultural facilitators' discourses on their e-readiness in the use of information and communication technologies (ICTs) affordances in open and distance learning (ODL) mediation experiences. First, the findings revealed by qualitative deconstructive discourse analysis…