This article shares findings from a survey study (n = 73) focused on writing center administrator (WCA) perceptions of two phenomena we see on many secondary and postsecondary campuses in recent years: writing centers expanding to become learning centers, and writing centers consolidating or merging with other tutoring services on campus. Through…

This qualitative study explored the nature of tutor training in community college writing centers that served a significant English Language Learner (ELL) population. Using a case-study approach, the researcher sought to understand senior administrators' decision-making process about ELL-specific training in two community college writing centers…

Many learning center administrators understand the need to evaluate the effectiveness of their tutoring programs, but they do not have much free time to design and conduct meaningful research. This article presents a method of evaluation that can be used to determine whether students were able to demonstrate understanding after a tutoring…

Describes a short course to expose managers to expert systems, consisting of (1) introductory lecture; (2) supervised computer tutorial; (3) lecture and discussion about knowledge structuring and modeling; and (4) small group work on a case study using computers. (SK)

This document, which draws on the findings of a survey of further education (FE) colleges in the United Kingdom and case studies of 9 FE colleges, presents good practices for managers of tutoring programs and tutors. Chapter 1 provides an overview of the changing role of tutors in the post-16 sector and the importance of recruiting, training, and…

A study investigated the ways in which the provision for adult literacy in Northern Ireland has developed since 1975. Questionnaires were circulated to program organizers, tutors, and other personnel to determine (1) enrollment patterns, (2) program organization and the evolution toward "adult basic education," (3) personnel resources…