As videos have become one of the most common content delivery formats for online learning, tutorial-style videos have shown positive influences on student learning. Tutorial-style videos feature a tutoring session between an instructor and a student and can be used for online or flipped classroom teaching. However, past studies have been…

Most institutions maintain institutional guidelines based on specific professional beliefs in order to establish social order within the setting and accomplish their institutional goals (Heritage, 2005; Heritage & Clayman, 2010). Therefore, a key research issue in institutional Conversation Analysis (CA) is to examine how institutional…

Students' engagement and interactions within higher education are limited to domains of sports, cultural events, and extracurricular activities. However, it is important to cultivate an all-rounded enriching experience for them within their university life. Furthermore, due to limited classroom communication with both their classmates and…

Who is caring for and supporting our students at university and how is the care and support demonstrated? Students come to university with diverse backgrounds, experiences, and needs and many will require pastoral care at some time during their study. Tutors often find themselves caring for students and this paper focuses on the experiences of…

This brief essay aims to probe an accepted norm in peer tutoring hiring processes, specifically the "ipso facto" acceptance that a good student equates to being a good tutor. While this practice makes sense in many instances, perhaps a more holistic approach is warranted, particularly in light of the humanistic work we perform in…

Background: BLuE -- 'Bildung, Lebenskompetenz und Empowerment' ['Education, Life Skills and Empowerment'] -- is an inclusive university programme with a peer-mentoring system, where students of the primary education programme assist students with attributed cognitive or mental disabilities as tutors. Deutsch et al. (2024) showed that it is a…

Tutoring promotes student achievement, academic independence, and the reduction of anxiety. While ample studies support tutoring for enhancing student success, few address how to evaluate tutoring. This quandary led to research in building and testing a meta-model that identified the hallmarks of one-on-one high-quality online tutoring.…

This mixed-methods study explored the nature, effectiveness, and policy implications of the fee-charging private supplementary tutoring (PT)--including online--that first-year Kazakhstani university students attended over the last 12 months. The data were collected from 952 participants using a close-ended questionnaire followed by semi-structured…

Research on embedded tutoring in online courses is sparse and leaves many unanswered questions, especially pertaining to implementing this program in asynchronous learning environments. This article provides a detailed description of how the authors applied a trial-and-error approach to adapting embedded tutoring for an asynchronous online…

The problem investigated in this study was the trend of decreasing student retention of first-year, degree-seeking college students at an independent community college located in northeastern New Mexico. The purpose of the study was to examine the association between student retention and program utilization. The research question was to determine…

Writing is an essential skill for success in many academic and professional settings. Despite receiving individualized feedback on their writing, many students struggle with writing in postsecondary education. This dissertation addresses this gap by focusing on the writing process--the moment-by-moment actions taken during writing--rather than the…

Undergraduate mathematics tutoring centres are prevalent in many countries; however, there is limited research-based evidence on effective organizational structures for these centres. In this study, we consider two research questions. First, how can the quantitative and qualitative data from 10 mathematics tutoring centres be organized for…

Instructional videos have been increasingly critical to afford effective learning experiences in online courses, but most videos follow a lecturing monolog delivery format. This format tends to lead students to observe the videos passively. Previous laboratory studies have indicated that observing dialog videos of an instructor tutoring a tutee…

As community colleges and systems move away from developmental education and encourage students to enroll in introductory, college-level coursework to complete their math and English requirements, it is critical to provide students with additional academic supports to help them succeed. One such model is the corequisite course, a model that offers…

Undergraduate peer drop-in mathematics tutoring is a common form of support at the university level, yet research regarding how to train this specific group of tutors is underspecified. This paper aims to describe a training program for this population that is grounded in mathematics education research. It serves as a first step in conducting a…