Peer-assisted learning (PAL) is a long-standing educational concept in higher education (HE) and has been subjected to ongoing development and ultimate implementation into so-called 'high-risk' programmes. Substantial literature and evidence are available to confirm that PAL is an effective tool for unlocking active learning in medical education.…

The paper focuses on the topic of e-tutoring within the context of Higher Education. The research target is a framework for e-tutor role and skills in a higher education environment. The research began with a systematic review of the scientific literature with the aim of having a vision on the scientific landscape about the approach of…

The impact of the COVID-19 pandemic on higher education is being widely studied. However, research on its effect on tutoring is relatively sparse. Furthermore, no study places existing studies in dialogue with each other. This study synthesizes ten international articles on higher education tutoring during the pandemic. This review found changes…

E-tutors are viewed as major role players in supporting virtual collaborative learning. This is the view espoused by Kopp et al. (2012). Consequently, they are expected to bridge the gap between academics and students in an Open Distance Learning (ODL) environment. However, it has become apparent that the interaction between e-tutors and lecturers…

A critical area of debate in an era of evolving university support systems is how best to offer support to students in challenging disciplines. This study examines the effectiveness of current frameworks in addressing the needs of engineering students. This research employs a mixed-methods approach to identify the experiences of final-year…

Peer-assisted learning (PAL) encompasses the active acquisition of knowledge and skills among students in similar social settings where teaching one another enables reciprocal learning. Same-year/ level PAL (SPAL) is applied in theoretical and clinical teaching across medical disciplines worldwide and is regarded as a teaching and learning…

Effective student support is key in stemming the dropout in distance education. This article reports on the student support provision in a hybrid teacher education programme. Altogether 160 participants were purposively selected; 126 completed a survey, 33 (30 students and 3 administrative staff) took part in six focus group discussions; and one…

The COVID-19 pandemic brought changes to the teaching and learning arena and posed challenges to efforts to support student performance. The study aims to identify challenges faced during online tutoring and ways to continue to support the tutoring function to teach and disseminate knowledge to students during lockdown. The study was conducted…

Enhancing students' learning experience through support structures such as tutorial sessions is essential. Students attending the tutorial sessions within the Discipline of Public Governance have never been given the opportunity to provide feedback on the sessions they have attended. They only get a chance to evaluate their lecturers using closed…

The inclusion of tutoring as an instructional support strategy in higher education resulted from an awareness that students lack both the metacognitive and self-regulatory practices required to complete their academic programs successfully. In addition, graduation-based funding systems have resulted in higher education institutions using tutoring…

The South African Higher Education Institution (HEI) sector had to move to 'emergency' online learning during the COVID-19 pandemic, and they embraced a humanistic approach underpinned by the need to complete the academic year in 2020 and support all students. Because this emergency online learning accelerated the digital shift, evidence of…

There is a need for synchronous and inclusive online peer tutoring in large, undergraduate classes. As a lack of data or internet connectivity may limit online peer tutoring, the use of a data-free instant messenger was implemented for online tutoring in a class of 342 students. The Moya application allows students to chat and send voice notes to…

Unisa has embraced the use of online learning and e-tutoring as a new approach to teaching and learning in an ODeL environment. According to the Community of Inquiry Theory, a learning community is important to enhance the social, cognitive and teaching presences for online learning to achieve student success. Online e-tutor and student…

The facilitation of learning by tutors is a worldwide phenomenon that is supported by most open and distance learning (ODL) institutions. It is a strategy employed to achieve academic success. This qualitative intrinsic case study explored the views of tutors at the University of South Africa (Unisa) about the implementation of the Integrated…

Peer tutoring in higher education aims to enhance student learning, and confidence. In writing centres, peer writing tutors use critical questioning to make the tutorial sessions student-focused and productive. The nature of questions influences the outcomes of the tutorials, yet research has not devoted sufficient time to unpacking what form this…