Short, cause-and-effect instructional multimedia tutorials that provide learner control of instructional pace (segmentation) and verbal representations of content in a conversational tone (personalization) have been demonstrated to benefit problem solving transfer. How might a more comprehensive multimedia instructional environment focused on…

The Teacher/Tutor Room (TTR) was created by the Special Services staff at Coweeman Junior High School (Kelso, Washington) to provide academic support for their "special needs" students in the least restrictive environment without giving them an obvious label or stigmatizing them by putting them in a special class. Students who need…

The author of this article is a young elementary teacher at Rosado Elementary in Richmond, California, on the eastern shore of the San Francisco Bay. She writes this article as a moving memoir describing her experiences as a tutor in literacy programs developed by low-income schools. In order for their students to remember their lessons, they have…