Undergraduate mathematics tutoring centres are prevalent in many countries; however, there is limited research-based evidence on effective organizational structures for these centres. In this study, we consider two research questions. First, how can the quantitative and qualitative data from 10 mathematics tutoring centres be organized for…

This longitudinal study serves as a model for examining and understanding the role of editing and its contributing factors in writing center tutorials. The study quantifies the frequency of and time devoted to editing in over 4,000 writing center tutorials and finds these quantities differ in statistically significant ways when broken down by user…

Peer tutoring in higher education aims to enhance student learning, and confidence. In writing centres, peer writing tutors use critical questioning to make the tutorial sessions student-focused and productive. The nature of questions influences the outcomes of the tutorials, yet research has not devoted sufficient time to unpacking what form this…

This column focuses on the conceptual and practical aspects of teaching information literacy and opens with the question: What is a university library's relationship with peer tutoring services on campus? Peaceful coexistence, détente, or active collaboration? Armies of tutors employed through student services may routinely use a university…

This qualitative study investigates tutor and student interaction in an online multiliteracy center (the Hub) at a major public research university. This study addresses a gap in the current literature on how writing centers transition to multiliteracy centers and prepare their tutors for consulting with students around aspects of design. There is…

This qualitative study explored the nature of tutor training in community college writing centers that served a significant English Language Learner (ELL) population. Using a case-study approach, the researcher sought to understand senior administrators' decision-making process about ELL-specific training in two community college writing centers…

A pilot program in a public high school positions experienced student writing center tutors to become WAC liaisons who foster writing across the curriculum by raising questions, identifying needs, and providing support to their teachers with the goal of strengthening writing instruction school-wide. This article discusses the background and…

This article summarizes the use of SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis and subsequent action planning as a tool of self-assessment to meet CAS (Council for the Advancement of Standards in Higher Education) requirements for systematic assessment. The use of the evaluation results to devise improvements to increase the…