This article is a brief account of how the Writing Center at Daytona State College has begun to utilize social media in our space. We examine the platforms that we use, along with the data associated with them, and then discuss our goals for integrating our staff into the narrative that we share on campus and virtual campus. We first want to see…

Student motivation has been researched from a variety of viewpoints such as that of student motivation and in the classroom, student motivation and learning, and student motivation and teacher immediacy. This study looks at the motivational factors of communication center tutors (n = 165) across the United States to determine what motivates them…

Campus resource centers have been a staple on college campuses, providing additional assistance and tutoring to students for decades. However, no research found has explored how campus resource centers may partner with outside professional organizations or be started in professional organizations to provide additional employee support and…

It can often be difficult for meta-level reflective work in communication centers to provide guidance on improving others' communication competence through understanding of communication knowledge and skill enactment. Few disciplines come with the same kind of scrutiny that is often experienced for communication scholars, tutors, and students. In…

Because social media is a significant factor in how students and faculty in higher education engage with the world, it is important for communication centers to consider this medium as a method to meet those audiences where they are. While there are challenges to creating a social media presence, this article argues that engaging your tutors in…

Studies show English language learners (ELLs) experience increased communication apprehension and foreign language anxiety more than primary English speakers. Strategies to better assist ELLs with their public speaking skills are needed, especially within communication centers. One way is to better understand the intercultural aspects of the ELL…

As writing centers continue seeing an influx of multilingual writers, we must take into consideration the writing center's position as a language center. Rather than simply accommodating these writers, writing center tutors should consider how we can best aid these students, including developing their vocabularies and language comprehension.…

The Coronavirus has laid bare what unequal technology access looks like in the United States. Conversely, the phone's consistency and richness offers college students a way to bridge the digital divide. The irony of returning to old technology like telephony is not lost on communication centers in 2020, yet if everyone is to access education…

Communication centers can benefit from the facilitation training literature currently used in the areas of leadership, consulting, and dialogue and deliberation. Skills such as remaining "substantively neutral" or "passionately impartial," knowing when to intervene, active listening, self-monitoring, questioning and…

Longstanding research correlates locus of control (LOC)-- the sense of self-empowerment (internal orientation) versus feeling influenced by events others control (external orientation)--with self-motivation, persistence, high academic achievement, and workplace success. In study 1, undergraduate peer tutors (n = 31) at a midsize,…

Although some people may shudder at the thought of "research," in fact everyone that directs a communication center uses concepts and frameworks to create, develop, and operate those centers. In this inaugural issue of the "Communication Center Journal," Kathleen Turner considers the value of research to communication center…