A large body of literature on writing center pedagogy suggests that serving multilingual student writers requires approaches different from those developed for native English-speaking students, a difference that may pose unique challenges to tutors. To identify and address these challenges, we elicited tutors' perspectives on their work with…

Who is caring for and supporting our students at university and how is the care and support demonstrated? Students come to university with diverse backgrounds, experiences, and needs and many will require pastoral care at some time during their study. Tutors often find themselves caring for students and this paper focuses on the experiences of…

Peer-feedback can be an effective method to support learning. However, students often require instructional support to provide and process peer-feedback effectively. Previous research used various types of instructional support to improve the quality of peer-feedback processes and outcomes. Yet, a comprehensive overview over their effects is…

Recently writing centers are expanding to Asian higher education contexts. However, there is a scarcity of research from writing centers in Asian settings and from non-native English speaker (NNES) tutor perspectives. Therefore, the purpose of this study is to enrich understandings of the challenges and expectations perceived by NNES tutors during…

Motivation: The COVID-19 pandemic resulted in substantial disruption to K-12 schooling and students learning (Kuhfeld, Soland, & Lewis, 2021). Policymakers and educators have pointed to the potential of tutoring to support students' learning recovery, given that tutoring is one of the most effective educational strategies to help students…

Especially in the wake of the recent pandemic, asynchronous consulting has become increasingly central to writing center work. Yet writing center scholarship has little attended to the significant impact writer input can have on asynchronous writer-consultant exchanges. Drawing on asynchronous consultation data collected before and after our 2019…

Contribution: This article explores the impact of academic coaching on science and engineering students through a pilot study. The study proposes integrating academic coaching as a standard component of the student support framework. Background: Unlike mentoring or informing, coaching or inquiring practice encourages higher education students to…

This article presents findings from a study of a U.K. university writing centre regarding understandings of tutor roles, involving 33 Chinese international students, 11 writing tutors, and the centre director. The research used interviews and audio-recorded consultations as data to analyze and explore participants' beliefs and understandings. The…

The quest to investigate the role of support services (SS) in trainee teacher performance for education programmes (EP) provided via distance education (DE) prior to this paper remained inconclusive. This paper demystifies the challenge by examining the impact of SS quality for both trainee teachers and tutors on learning outcomes, addressing two…

Background: Mid-semester evaluations are gaining traction as a means to gather evaluation data for formative purposes. However, it is not clear if course coordinators who conduct these evaluations are adequately equipped with evaluative knowledge and skills to guide them through their evaluative processes. Objectives: This study is a…

It is crucial for writing center professionals who discuss community to ask ourselves what we mean by the term as applied to writing centers. In this keynote, I explore various notions of community that are influenced by writing center growth, expansion, and complexity, especially in relation to Iowa's writing center. After relating a personal…

This study explored the perceived gains of postsecondary peer educators, specifically related to their views of learning, feelings of connection to campus, and feelings of fulfillment as a result of their roles. The peer educator in the campus learning center is a critical but undervalued resource for student success. This is reflected in the…

The secret to steering students to academic support who would benefit the most was elusive before the COVID-19 exodus from campus, and the challenges have only diversified since the expansion of virtual learning. As enrollments rebound in the post-pandemic world, learning centers are striving to re-engage students returning to campus and those…

Many higher education institutions offer drop-in tutoring programs hosted by writing specialists to support struggling students while others may also/alternatively embed tutors directly into courses. In this quasi-experimental study, we compared survey results from 100 students in basic/developmental courses that featured embedded peer tutors with…

Successful writing requires self-regulated writing because of the complex and demanding nature of writing. Self-regulated writing is based on the interplay of metacognition and motivation. In order to enable students to become better self-regulated writers, certain metacognitive and motivational characteristics such as metacognitive strategy…