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Williams, Victoria – 1980
Adults learning at a distance at Athabasca University (Alberta, Canada) make use of telephone tutors. Concerned over the lack of time and/or effort spent in training tutors, and recognizing that tutors had emerged as an important component of distance delivery at the university, a joint effort went into the development of a training manual that…
Descriptors: Communication Skills, Distance Education, Higher Education, Interpersonal Communication
de Silva, Deema; And Others – 1992
This handbook provides assistance for tutors in Operation Success, a program to provide limited-income and first-generation college students with academic support services to enable them to persist and graduate from Wichita State University (Kansas). The program provides an interconnected series of academic support services; peer tutoring is…
Descriptors: Academic Persistence, Cognitive Style, College Students, Communication Skills