This qualitative collective case study examined the relational and professional practices literacy tutors used to support learners with dyslexia in virtual learning environments during the COVID-19 pandemic. Through individual interviews, literacy tutors who rapidly transitioned to online teaching described their lived experiences during this…

Sustainable and innovative programs to support students in their transition to university and improve student progress rates and retention are in high demand and short supply. An institution-wide model was established for an online Embedded Tutor Program. The program supports commencing undergraduate students and is sustainable post-pandemic.…

Chinese business leaders suffered from the crisis of COVID-19 and the Double Reduction Policy, and used various strategies and learning practices to survive the crisis. The purpose of this modified exploratory multicase study was to explore how leaders in the Chinese tutoring industry made sense of the crisis of the Pandemic and the Double…

At the height of the COVID-19 pandemic, more than 1.5 billion children around the world were displaced from their brick and mortar classrooms. In response, some school districts were able to seamlessly transition to remote learning, while others were hindered by a lack of digital devices and broadband Internet access for their students. Resulting…

Contemporary distance higher education is hinged on modern technologies to deliver purely online and blended modes of learning mostly through learning management system (LMS). This is to bridge the transactional gap between students and instructors as well as among students themselves. However, the use of technologies such as LMS for dispensing…

Public school systems across the U.S. have made major investments in tutoring to support students' academic recovery in the wake of the COVID-19 pandemic. We evaluate a large urban district's efforts to design, implement, and scale a district-operated, standards-based tutoring program across three years. We draw on extensive interviews and survey…