Undergraduate peer drop-in mathematics tutoring is a common form of support at the university level, yet research regarding how to train this specific group of tutors is underspecified. This paper aims to describe a training program for this population that is grounded in mathematics education research. It serves as a first step in conducting a…

Collaborative tutor training can help tutors tackle challenges in providing peer assistance. This study follows educational design research approach. The purpose of this study are twofold. This study investigates how collaborative tutor training can be facilitated through Community of Inquiry guided instructional design and explores how tutors…

The aim of this study was to explore how first-time problem-based learning (PBL) participants can improve their learning outcomes. Empirical results showed that students with higher academic performance and attendance rates significantly enhanced their critical thinking and problem-solving skills through PBL compared to traditional lecture-based…

This study analyzes the experiences of undergraduate peer-tutors in a heritage language writing center (HLWC) located at a large public university in the United States. As former heritage language (HL) students themselves, tutors have to navigate the complexities of being bilingual advocates for their tutees while promoting the linguistic ideals…

Writing center scholars have long debated whether writers are best served by "generalist" tutors trained in writing center pedagogy or "specialist" tutors with insider knowledge about a course's content or discipline-specific discourse conventions. A potential compromise that has emerged is training tutors in the purposes and…

Undergraduate mathematics tutoring centres are prevalent in many countries; however, there is limited research-based evidence on effective organizational structures for these centres. In this study, we consider two research questions. First, how can the quantitative and qualitative data from 10 mathematics tutoring centres be organized for…

Purpose: The need to enhance student support is evident in higher education (HE) curricula. In addition to the complications created by the COVID-19 pandemic, the current strategies used in academia are criticised for their lack of appropriate student support in HE. The study focused on the themes under Section 4 of the National Student Survey…

High-quality public speaking skills convey strong and effective communication, a critical professional and workplace competency that positively impacts personal lives as well. Skill acquisition and mastery improve public speaking confidence, which in turn reinforces the speaker's abilities. Improving oral communication skills requires instruction,…

The following article presents the findings of a Reverse Mentoring evaluation project conducted at a modern university in northwest England, which has a high proportion of students from non-traditional educational backgrounds. Using a reverse mentoring framework, the traditional mentor-mentee relationship was flipped with students serving as…

Little research has exclusively focused on the accessibility of AC, despite their substantial impacts on students' and tutors' engagement with AC and the facilitative role of AC for assessment and learning. Drawing upon sequential online surveys and interviews with undergraduate students from diverse disciplines in a British university,…

This study used quantitative hierarchical regression modeling to investigate factors influencing student grades in the context of online tutoring, guided by Tinto's persistence theory. The purpose of this quantitative predictive correlational study was to determine if and to what extent do demographics (gender and age), prior academic success…

The imperative to address the complex problem of degree awarding gaps within UK higher education institutions is multifaceted and messy. Various studies have continually highlighted this persistent undergraduate awarding gap (racial equity gap or/ethnicity gap) between White and racially minoritised students. This disparity in educational…

Most institutions of higher learning offer undergraduate mathematics tutoring, yet little is known regarding the work tutors do or the knowledge needed to enact that work. We explore the mathematical knowledge needed for the work of undergraduate peer drop-in mathematics tutoring. The data consists of transcripts from eight stimulated recall…

Despite the prevalence of undergraduate drop-in mathematics tutoring, little is known about the behaviors of this specific group of tutors. This study serves as a starting place for identifying their behaviors by addressing the research question: what observable behaviors do undergraduate drop-in mathematics tutors exhibit as they interact with…

This article is a brief account of how the Writing Center at Daytona State College has begun to utilize social media in our space. We examine the platforms that we use, along with the data associated with them, and then discuss our goals for integrating our staff into the narrative that we share on campus and virtual campus. We first want to see…