The purpose of this exploratory qualitative study was to discover how a single, relational intervention in a digital space focused on civil, respectful conversation across difference might influence digital media literacy (DML) among college students, with the goal of increasing college students' sense of belonging and level of curiosity. The…

This study investigated the predicted outcome value of electronic communication from the viewpoint of developmental mathematics students. Students at a large Texas community college completed a combination of instruments that were administered in three prior studies. Three reasons for using electronic communication that were included in this study…

Due to consistent growth in eLearning in the United States, particularly during the COVID-19 pandemic, a great amount of emphasis has been placed on what is required to ensure that students find success in online education. With an estimated $13 billion invested in online education as of 2019, institutions of higher education must work to ensure…

In this study, we develop and implement a text messaging re-enrollment campaign to encourage former community college students to return to college. Former students are randomly assigned to one of two treatment groups that either receives information to simplify the re-enrollment process or receives both information and a one-course tuition…

This article features the work of two community college honors programs toward establishing and fostering community amid the COVID-19 crisis. Authors describe shared goals and priorities for their students during abrupt and extended shutdowns of both campuses. While working in tandem to ensure that their students felt cared for and contented, each…

This paper examines the use of technology in the development and assessment of interpersonal communication skills in an online second language (L2) Spanish classroom. The study explores the use of synchronous and asynchronous communication tools and strategies to promote interaction among learners, while also considering the challenges and…

This article reviews scholarship of incorporating institutional objectives in academic courses and proposes a method to embed mission-critical competencies in a library instruction course. Few academic institutions focus their mission or core competencies on digital communication. LaGuardia Community College delineates three competencies in its…

While online student services became more relevant than ever amid the COVID-19 pandemic in early 2020, community colleges need to be proactive about alternative academic advising modalities. To respond to changing student needs and post-COVID-19 uncertainties, an equalized technology-mediated advising structure can increase advising accessibility,…

Online student success and retention is a growing concern in online programs offered in higher education. As online enrollment continues to increase, online student success has seen little improvement. Colleges that are beginning to expand their online degree programs need to ensure that services are available to the growing population of online…

Online discussions have emerged as one of the most popular practices of writing in academic contexts in the twenty-first century. Nevertheless, we know little about the rhetorical features and composition strategies employed by multilingual writers in these types of discussions. Using online discussions in the brainstorming phase of the process of…

Despite research pointing to the crucial role nonacademic staff play in student success in higher education, large-scale reform efforts at community colleges and elsewhere typically focus little direct attention on interpersonal interactions between students and staff. Caring Campus is a program developed and administered by the Institute for…

This research examined the experiences and attitudes of community college students toward using collaboration in online courses, as guided by four research questions: 1) What do community college students report as their experiences with collaboration in online courses regarding types and frequency of collaboration tools used? 2) What is the level…

As a success coach, it can be challenging in identifying and referring students to the resources that can aid, and that can assist with each student's success during their first year. It is vital to use modern technological resources that are available at no additional cost to institutions, and which students are currently using, to aid in…

Shifting demographics within the state of California and more specifically within the California Community College System have created a need for equitable processes to promote the success of students. Students who enter community colleges should be afforded the same level of support whether they enter virtually or in-person. The development of…

The rapid expansion of online learning in higher education in recent years has attracted a large number of students. In this paper, the researchers examined students' perceptions of both online and face-to-face learning by conducting a qualitative study that surveyed 313 students from an Ontario community college. The objective was to explore…