Discusses a rationale for and a guide to organizing a written policy and procedure guide for operating a college newspaper. (AEA)

Practical suggestions for telephone procedures and courtesy and for helping staff to provide prompt, accurate information to callers are offered in this pamphlet. The suggestions, developed by classified staff of Jefferson Community College (Kentucky) through a small-group process, are divided into four categories: (1) general responsibilities for…

The increased use of part-time faculty in community colleges has left in its wake a large literature on the problems posed by heavy reliance on part-time faculty and on the need to address these problems through staff development programs. Four approaches have been used by community colleges to deal with the staff development needs of their…

A project was undertaken to assess the staff development needs of faculty and staff at Mission College (California), and to formulate a 1-year staff development plan tied to budget allocations for such activities. In spring 1986, a needs assessment survey for staff development was administered to 62 classified staff members, 87 faculty members, 4…

Of all challenges facing open-door community colleges, none is more important than the need to renew and improve teaching quality in order to accommodate increasingly diversified student populations. Several policies have been particularly helpful to open-door institutions in improving student retention and achievement, including the following:…