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Center for Occupational Research and Development, Inc., Waco, TX. – 1981
This course in microcomputer operations is one of 16 courses in the Energy Technology Series developed for an Energy Conservation-and-Use Technology curriculum. Intended for use in two-year postsecondary technical institutions to prepare technicians for employment, the courses are also useful in industry for updating employees in company-sponsored…
Descriptors: Adult Education, Behavioral Objectives, Computer Storage Devices, Course Descriptions
Washtenaw Community Coll., Ann Arbor, MI.
This self-instructional self-paced module is the fifth of five in the series, Competency Based Education Inservice for Part Time Community College Occupational Education Teachers. (See note for other modules.) Its purpose is to provide the teacher with the what, why, when, and how to conduct a follow-up to secure answers to and to evaluate the…
Descriptors: Behavioral Objectives, Community Colleges, Competency Based Education, Competency Based Teacher Education
Leigh, David – 1993
This module for a 1-semester Total Quality Management (TQM) course for high school or community college students discusses the concepts of customer satisfaction, customer surveys, and quality functional deployment. The concept of customer satisfaction begins with identifying the customer. Surveys are suggested as one way that students can learn…
Descriptors: Attitudes, Business Administration, Business Education, Course Content


