The accountability model presented in this report was developed by the Student Support Services staff of Gavilan College (GC) to help meet public demands for learner success, to increase efficiency, and to promote a proactive mode of delivering student support services. Introductory material traces the development of the model and discusses the…

Chief student-personnel officers (N=203) from two- and four-year private and public institutions responded to a management technique survey replicating a 1976 national study. Responses indicated that although management techniques have remained unchanged, application of the techniques varied between two- and four-year colleges and universities.…

This handbook provides guidance for implementing orientation activities for international students at Middlesex County College (MCC), in New Jersey. An introduction describes the development of MCC's orientation plan, indicating that, in response to problems faced by international students, the college developed an overnight orientation and…

As an informational aid for institutions interested in initiating displaced homemaker projects, this manual describes the development and operations of Hagerstown Junior College's Office of Displaced Homemaker Services. The manual's introduction outlines the specific objectives of the office, which was created to provide support services and/or…

In an effort to become more responsive to students' needs regarding the current and future labor market, California's City College of San Francisco (CCSF) developed "CityWorks," a strategic plan for workforce education and training. This report provides background to the development of CityWorks and describes key goals and strategies.…

This model, implemented at Dawson Technical Institute in Chicago, suggests an interrelated network of services that provides program applicants with services needed to enroll in a vocational or academic program. The model helps program staff recruit, counsel and, upon completion of vocational programs, assist minority students in finding programs…

Although about 53% of public higher education students are enrolled in community colleges, the proportion of students with disabilities served by the community colleges is about 71%. According to a 1995 survey of 672 community colleges across the United States, approximately 8% of students reported a disability and about half of those requested…

In spring 1992, Cape Fear Community College (CFCC) completed its long-range strategic plan. The consultant who helped guide the institution through the process presented the plan to the Board of Trustees with 60 recommendations for implementation. The Chairman of the Board established task forces to study the recommendations for each major…

To identify the instructional support needs of students with psychological disabilities, the California Community Colleges established four model site projects at Santa Barbara City College (SBCC), Kings River College, College of San Mateo, and San Diego City College. At SBCC, the Disabled Student Programs and Services (DSPS) office coordinated…

This report contains the final products of the Student Services Program Review Project (SSPRP), which was designed to develop evaluation models to measure the efficacy of the various student services programs provided by the California community colleges. The first sections of the report offer introductory information on the goals and activities…

Based on activities at the Trumbull Campus of Kent State University, this guidebook presents suggestions for the implementation and operation of a series of informational workshops designed as a vehicle for the recruitment and orientation of adults who are considering enrolling in college. The guidebook first gives a rationale for the workshops…

Project LEEWAY was implemented in July 1992 at Lee College, in Texas, to recruit low-income, academically disadvantaged single parents, displaced homemakers, and single pregnant women into nontraditional technical programs and provide necessary support services to ensure success. This report describes the implementation, components, and results of…

In response to the critical need for nurses in New York City, the Borough of Manhattan Community College (BMCC), with support from two local unions and a foundation, initiated the Evening/Weekend Program designed for working adult nursing students in fall, 1989. While the 3-year, part-time program was open to any qualified BMCC student, a special…

The Institute for Native American Development (INAD) was created at Truman College to provide quality higher education with a variety of educational choices to Native Americans in Chicago. The program has three major components: advising/placement, academic skill development/cultural awareness, and financial aid/job placement. Native Americans…

This report looks at the history, purposes and goals, components, and implementation progress after two years of the California community colleges' matriculation plan. The first section discusses legislation which brought about the adoption of a matriculation plan. The second section details the purpose and goals of the matriculation plan, which…