The onset of the COVID-19 global pandemic affected higher education in a myriad of ways. One of the most notable effects however was the rapid and sudden transition of nearly all courses at most institutions to an online environment. And while there are a growing number of courses offered online already, this transition to nearly 100% remote…

To track the quality of instruction delivered at the University of Western Australia, the university surveys all units using its Students' Unit Reflective Feedback (SURF) metrics, and faculties use these metrics to benchmark student satisfaction. Consequently, teaching staff are actively encouraged to adopt teaching practices that will increase…

Concerns over the usefulness and validity of student ratings of instruction (SRI) have continued to grow with online processes. This paper presents seven common and persistent concerns identified and tested during the development and implementation of a revised SRI policy at a Canadian research-intensive university. These concerns include bias due…

Instructor evaluations are influenced by implicit age and gender bias, with lower ratings and negative feedback given to instructors believed to stray from stereotypical age and gender norms. Female instructors exhibiting typically male-associated qualities such as leadership and authority, are often negatively impacted. Implicit bias also…

This research empirically tests collaborative course development (CCD)-a pedagogy presented in the 2016 "Marketing Education Review Special Issue on Teaching Innovations". A team of researchers taught experimental courses using CCD methods (employing various techniques including syllabus building, "flex-tures," free-choice…

Student evaluations of college teaching have been endorsed and criticized for as long as they have been used as part of important decision-making practices in higher education. With the growth of distance education, the need for alternative approaches for these assessments has increased. We were interested in the extent to which outcomes were…

This study aimed to investigate Chinese students' perceptions of effective teaching. Four hundred and thirty college students participated in this investigation. They were asked to identify 3 to 6 characteristics of effective college instructors and explain why. Themes were extracted from these qualitative data via constant comparison analysis,…

Research indicates that students find open educational resources (OER) favorable, but there is no research regarding students' perceptions of faculty who use open textbooks. In the present study we examined this topic experimentally with two undergraduate psychology courses at a small public university. Participants read two passages--one about an…

Increasingly, colleges and universities are relying on fully online classes to teach students. This article investigates how students evaluate online courses in comparison to more traditional face-to-face courses. Data come from undergraduate student evaluations of 118 sociology courses, and results of a series of hierarchical linear models…

The purpose of this experiment was to test the influence of mixed reviews appearing as computer-mediated word-of-mouth communication (WOM) on student perceptions of instructors (attractiveness and credibility) and attitudes toward learning course content (affective learning and state motivation). Using the heuristic-systematic processing model, it…

Many studies have compared traditional face-to-face courses to online or distance education courses. The purpose of this study was to examine academic performance, perceptions, and experiences of participants enrolled in different academic learning environments. Pre and Post Content Knowledge Tests and a student evaluation were used to measure…

This study explores alternative approaches for teaching general education courses burdened with serving extremely large enrollments. It compares the effectiveness of a self-contained course in which each course section is taught by one instructor to a large lecture/small lab format in which all course enrollees attend one large lecture section and…

Comparisons of large samples of course and teaching evaluation questionnaire data show consistent disciplinary differences. The current study examined the disciplinary differences in a theoretical model positing the impact of the perceived nature of teaching and learning environment on the development of generic capabilities by testing of (1)…

The authors analyze 19 semesters of student evaluations at Kansas State University. Faculty member fixed effects are sizable and indicate that among faculty members who teach both types of courses, the best principles teachers also tend to be the best nonprinciples teachers. Estimates that ignore faculty effects are biased because principles…

This paper presents the findings of a national survey of student satisfaction with undergraduate teaching in a sample of universities and colleges in China. The results show that while a high proportion of academic staff participates in undergraduate teaching, levels of student satisfaction are low. The lowest levels of student satisfaction are…