Student engagement is important to further and higher education institutions: it is understood to be a proxy for quality teaching and governments attach a proportion of funding to student retention and completion. Many institutions are taking part in student engagement surveys, using the data generated to initiate changes to policies and practice.…

After almost three decades of increasing calls for greater accountability and transparency, colleges and universities in the United States are beginning to respond to the public's need for reliable information about their performance. In this article, the author examines the basic elements of two new templates to public discourse. The author…

This study examined the relationship between institutional expenditures in student services, levels of student engagement, and measures of student satisfaction across 18 (out of 19) universities in the Province of Ontario, Canada. Information regarding these variables for each institution was assembled from four extant datasets: (a) the "2006…

Indiana University-Purdue University Indianapolis (IUPUI) uses a suite of assessment tools to guide and reinforce a cycle of activities that creates an institutional culture of planning and decision making based on evidence. This cycle includes institutional planning (goal setting), implementation of plans, assessment of outcomes, use of findings…

A growing number of college and university leaders believe that "U.S. News & World Report" college rankings can be misleading gauges of institutional effectiveness and do not adequately serve the interests of prospective students. Heading a list of specific presidential concerns are that the rankings "imply a false precision and…

College students have changed dramatically, and the skills needed for productive employment have changed as well. But colleges and universities have been slow to respond, often innovating in only small ways while leaving the core practices of undergraduate education the same. This article examines the barriers to transformational change in higher…

Discusses how colleges are praising the new National Survey of Student Engagement, but insist that institutional scores be kept private. (EV)

Why is it so hard for colleges and universities to change? Why do even innovative institutions that invest considerable time and effort in attempts to improve performance often fall back into long-established patterns? Why is the whole of educational innovation often less than the sum of the parts? Consider three colleges and universities.…