This paper describes a project in which an office of institutional research in a private research university developed a "Key Success Indices" (KSI) report that is presented each month to the president and other senior officers of the university. The KSI report collects summary data from a wide range of offices within the institution to…

This report describes how colleges and universities in the Not-for-Profit sector can bridge the strategic management research gap by applying competitive analysis in the strategic planning process. This business analysis tool can be used to assist colleges and universities, just as it assists businesses, in understanding the competitive forces…

Criticizes New Zealand's adoption of market-oriented higher education--universities as "knowledge businesses" and students as "consumers." Argues that the competitive capitalist economic model advocated by the state replicates societal structural inequalities and is wholly inappropriate for a university. Recommends a return to…