While user experience (UX) and technical and professional communication (TPC) are intertwined, how UX is taught in TPC is highly variable. In this article, we report data from a study with TPC instructors who teach UX to identify patterns in approaches to teaching UX. We provide background on UX pedagogy, share methods including collecting data…

Background: Adoption of the Whole School, Whole Community, Whole Child (WSCC) model has been slowed by a lack of available tools to support implementation. The Wellness School Assessment Tool (WellSAT) WSCC is an online assessment tool that allows schools to evaluate the alignment of their policies with the WSCC model. This study assesses the…

This article offers a content analysis of technical and professional communication articles related to user experience (TPC-UX) published between 2013 and 2022 in six TPC scholarly journals. This analysis reveals that TPC-UX primarily focuses on product and process topics and illustrates the terminological comingling of "user experience"…

This article investigates the effectiveness of a newly developed online tool for assessing and improving the design and accessibility of Learning Management System (LMS) sites in Higher Education. The study employs a mixed-methods approach, incorporating both quantitative and qualitative data. Results from 25 subject coordinators and 3 peer…

To design and script courses, practitioners often collaboratively use simple and tangible tools such as Post-it notes. In light of this, research and development were conducted to develop Eduscript Doctor, an analogic tool that would retain the inductive potential of Post-it notes while structuring the pedagogical scripting process. This…

This study aims to validate the applicability of the technology acceptance model (TAM) in the context of using Chat GPT as an educational tool. TAM serves as the theoretical foundation for this research. To investigate the antecedents of technology acceptance, this study focused on three key attributes: information credibility, enjoyment, and…

In this paper, we propose a new method for selecting cases for in situ, immediate interview research: detector-driven classroom interviewing (DDCI). Published work in educational data mining and learning analytics has yielded highly scalable measures that can detect key aspects of student interaction with computer-based learning in close to…

A technological trend influencing society is the provision and adoption of digital books. Digital books are used in education in the form of electronic textbooks (e-textbooks). The research question examined in this manuscript is which students' characteristics and attitudes influence their adoption or non-adoption of e-textbooks? The study…

This article introduces the development process of social presence-enabled augmented reality (SPEAR) tool, an innovative augmented reality (AR) based learning application tailored for online engineering education. SPEAR focuses on a learning module of structural beam-bending, empowering users to seamlessly integrate 3-D virtual beams into their…

Purpose: The COVID-19 pandemic compelled educational institutions to shift from classroom interactions to electronic learning (e-learning). This study uses eTAM with usability dimensions to examine the use of e-learning for core academic activities during the COVID-19 pandemic. Leveraging the switching value framework, it investigates students'…

The incorporation of universal design for learning (UDL) in higher education holds promise for enhancing student engagement and fostering deeper learning experiences. This case study delves into the implementation of UDL in a blended graduate course by examining students' perceptions of their learning encounters. Data collection involves an online…

The usability of items is connected to cognition, or how the brain processes information. Many of the related processes occur subconsciously and are guided by the mental models individuals have created based on their experiences. The better communication professional and communication students understand such dynamics, the more effectively they…

This article presents the first iteration of the video analytics system VA4ME that enables the logging of video interactions in Moodle without the need to provide the videos by a separate plugin or website. Instead, the logging plugin injects, if allowed within a course, JavaScript code that logs video interactions and transforms these logs into…

Information design--incorporating research in graphic design, typography, visualization, and usability--is a user experience practice directly applicable to contemporary museums, libraries, and archives. Information design principles and guidelines improve engagement at every point of service, effectively and efficiently complementing the mission…

During the last decade, a growing interest in open educational resources (OER) has developed among educational researchers worldwide. This trend involves the examination of possible effects over diverse learning domains such as the development of literacy and digital skills in the context of the fourth industrial revolution. To address this…