The popularity of generative AI chatbots, such as ChatGPT, has sparked numerous studies investigating their use in educational contexts. However, it is important to note that chatbots are not a new phenomenon; researchers have explored conversational agents across diverse fields for decades. Conversational agents engage users in natural language…

E-Learning is a vast and complex research topic that poses many challenges in every aspect: educational and pedagogical strategies and techniques and the tools for achieving them; usability, accessibility and user interface design; knowledge sharing and collaborative environments; technologies, architectures, and protocols; user activity…