Many high school students first "visit" colleges and universities through digital means. For some students, institutional websites are the only exposure they have to the campus until fully admitted and enrolled. Thus, institutional websites are one of the most important media for potential students to secure information, and web presence…

Colleges and universities increasingly rely on their websites to recruit students and convey information about tuition and costs of attendance. Given evidence of growing complexity in institutional tuition policies and cost-setting practices, the study examined how institutions' websites present financial information to the public. Through content…

Website quality measurement tools have been largely static and have struggled to determine relevant attributes of user satisfaction. This study compares and contrasts attributes of user satisfaction based on usability guidelines seeking to identify practical easy-to-administer measurement tools. The website users assessed business school homepages…