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Direct linkVan Ullen, Mary; Kessler, Jane – Public Services Quarterly, 2012
In 2005, the authors reviewed citation help in databases and found an error rate of 4.4 errors per citation. This article describes a follow-up study that revealed a modest improvement in the error rate to 3.4 errors per citation, still unacceptably high. The most problematic area was retrieval statements. The authors conclude that librarians…
Descriptors: Statistical Analysis, Databases, Followup Studies, Citation Analysis
Williams, Sarah C.; Foster, Anita K. – Journal of Web Librarianship, 2011
Discovery tools are the next phase of library search systems. Illinois State University's Milner Library implemented EBSCO Discovery Service in August 2010. The authors conducted usability studies on the system in the fall of 2010. The aims of the study were twofold: first, to determine how Milner users set about using the system in order to…
Descriptors: Online Searching, Usability, Navigation (Information Systems), Web Sites
Download full textPayette, Dennis L.; Gupta, Rakesh – American Journal of Business Education, 2009
Colleges and universities have increasingly invested in specialized software and hardware designed to enhance and facilitate the instructional process for faculty and students. One type of technological assistance is commonly known as course management software (CMS). Once learned, these CMS packages can greatly enhance and enrich the classroom…
Descriptors: Teacher Attitudes, Student Attitudes, Database Management Systems, Educational Technology
