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Snider, Jean; Martin, Florence – Performance Improvement, 2012
Web usability focuses on design elements and processes that make web pages easy to use. A website for college students was evaluated for underutilization. One-on-one testing, focus groups, web analytics, peer university review and marketing focus group and demographic data were utilized to conduct usability evaluation. The results indicated that…
Descriptors: Focus Groups, Internet, Usability, Web Sites
Liverpool's Discovery: A University Library Applies a New Search Tool to Improve the User Experience
Kenney, Brian – Library Journal, 2011
This article features the University of Liverpool's arts and humanities library, which applies a new search tool to improve the user experience. In nearly every way imaginable, the Sydney Jones Library and the Harold Cohen Library--the university's two libraries that serve science, engineering, and medical students--support the lives of their…
Descriptors: Library Services, Humanities, Search Engines, Search Strategies
Leung, Rock; McGrenere, Joanna; Graf, Peter – Behaviour & Information Technology, 2011
Mobile devices offer much potential to support older adults (age 65+). However, older adults have been relatively slow to adopt mobile devices. Although much ongoing HCI research has examined usability problems to address this issue, little work has looked at whether existing graphical icons are harder to use for this population compared with…
Descriptors: Older Adults, Usability, Age Differences, Handheld Devices
Allison, DeeAnn – Journal of Web Librarianship, 2010
Libraries today face an increasing challenge: to provide relevant information to diverse populations with differing needs while competing with Web search engines like Google. In 2009, a large group of libraries, including the University of Nebraska-Lincoln Libraries, joined with Innovative Interfaces as development partners to design a new type of…
Descriptors: Search Engines, Internet, Academic Libraries, Library Development