Center for teaching and learning (CTL) websites help communicate information, services, and opportunities to institutional stakeholders while also serving as an institutional brand to external audiences. Thus, CTL websites must strike a balance of being publicly accessible and user-friendly while also providing various support, resources, and…

Many high school students first "visit" colleges and universities through digital means. For some students, institutional websites are the only exposure they have to the campus until fully admitted and enrolled. Thus, institutional websites are one of the most important media for potential students to secure information, and web presence…

Because many websites claim to provide information about evidence-based practices (EBPs), consumers must know the information and practices are based upon quality research. Practitioners may intend to locate trustworthy online sources providing EBPs, but if those sources are not easy to navigate and lack implementation resources (i.e., are…

This study examined a relational analysis of the usability features of university library websites in Nigeria. Through a survey design, a sample of 187 undergraduate students enrolled in a course on Web Design and Management participated in the study. The findings revealed that the usability of a university library website is premised on factors…

Videoconferencing is a low-cost, high-reward tool for engaging stakeholders in participatory design and usability testing for online Extension products. This article details how we used the videoconference program BlueJeans to facilitate the redesign of the Great Lakes Aquatic Nonindigenous Species Information System database and highlights the…

In this digital era, educational websites have become one of the important learning resources which facilitate children's learning experiences. Although the use of educational websites in supporting children's learning has progressively increased in Qatari schools, these websites are used without being evaluated in terms of their appropriateness…

Although the web accessibility of universities around the world is well documented, much remains unknown about this aspect of higher education institutions in the UK. Using three automated web accessibility tools (TAW, WAVE and EIII Page Checker), this study explores the accessibility of the homepages of 66 research-intensive universities with…

Background/Context: Parents are important consumers of educational information, especially with stipulations in ESSA. Yet, research on parental information needs is limited. It is important to understand how the information is displayed for parents in accessible and understandable ways. This study uses a theoretical perspective of parental…

Telephone interviews were conducted with 18 blind academic library users around the United States about their experiences using their library and its website. The study uses the perspective that blind users' insights are fundamental. A common theme was that navigating a webpage is time consuming on the first visit. Issues identified include the…

Colleges and universities increasingly rely on their websites to recruit students and convey information about tuition and costs of attendance. Given evidence of growing complexity in institutional tuition policies and cost-setting practices, the study examined how institutions' websites present financial information to the public. Through content…

This study explores the usability of community college websites. The value of a college's website has been well established, as have accepted standards for basic website design. However, current usability standards are less clear and in various stages of acceptance. To consider this question, standards of usability were applied to all community…

Online research guides offer librarians a way to provide digital researchers with point-of-need support. If these guides are to support student learning well, it is critical that they provide an effective user experience. This article details the results of an exploratory comparison study that tested three key user interface options in LibGuides…

The university's website is a useful tool in disseminating information to current and future college students and is supportive of the university's administrative activities. However, as the university's website began including more and more information and the design of it has become gradually more complex, it has become hard to find desired…

As researchers encourage teachers to bring fanfiction into classrooms, questions remain about whether online fanfiction communities are accessible to all students. This paper presents results from a practitioner-oriented usability inspection of FanFiction.net, investigating challenges students with disabilities might encounter as they participate.…

Perceptions of usability and navigability contribute substantially to initial impressions of university and program websites. A survey was administered to graduate students in special education at four intervals between 2006 and 2014 to determine their perceptions of university and special education doctoral program websites. For this article,…