This report presents the findings of a study conducted between July and October 1979 to analyze the information needs of New England citizens, their information seeking patterns, and the effectiveness of libraries in meeting those needs. It examines everyday information needs, both occupational and non-occupational, of adult residents from 2,400…

Distributed on a random basis to 3,000 patrons, this survey was conducted to provide the administration of the Edmonton Public Library with a comprehensive evaluation of the service the library provides to the public. The results, which were tabulated using frequency distribution tables and which make up the major part of the report, are presented…

This survey of public libraries, which was performed under contract by Westat, Inc., using the Fast Response Survey System (FRSS), focused on their services and resources for young adults between the ages of 12 and 18. Questionnaires were sent to 846 public libraries; the response rate to the survey was 98%. The sample included 540 main and 306…

The Educational Programs and Studies Information Service (EPSIS) processed and analyzed 1888 Educational Resources Information Center (ERIC) computer searches requested by New York State educators. New York State agencies and the Albany capital district used the computer search most heavily. Local educational agency personnel formed the largest…

A survey was conducted in Spring 1980 of the 1,358 continuing Kapiolani Community College students who had registered as first-time students in Fall 1979. The survey instrument solicited information on: (1) student employment; (2) knowledge of procedures and requirements; (3) evaluation of students' college experience; (4) evaluation of student…

During a 5-day period in 1990, a total of 1,401 reciprocal borrowers in the North Suburban Library System (NSLS) received questionnaires asking about their choice of library and other aspects of borrowing behavior to provide data on the reciprocal borrowing characteristics and patterns within the system. This survey was designed to identify the…

In order to identify the information needs of individual residents of the six New England states, telephone interviews were conducted to generate baseline data relating to information providers (e.g., availability, linkage between sources, and institutional barriers to information provision) and information seekers (e.g., problem awareness and…

This report summarizes some of the key findings of a survey of the Connecticut public that was conducted as part of the Year of the Library Project by the Institute for Social Inquiry at the University of Connecticut. The purpose of the study was to explore public attitudes that might be relevant to improve and broaden use of library services. The…

The University of Memphis (Tennessee) Libraries conducted a library user survey of undergraduate students in the fall of 1999. The survey was designed to evaluate the strengths and weaknesses of current library resources and services, to ascertain usage patterns and user satisfaction with resources and services, and to identify future needs of…

This report presents the methodology and results of a patron use and satisfaction survey conducted during four one-week periods in 1997-98 at the Ferndale Public Library (Michigan). Survey questions focused on patron self-description, library use, and resource evaluation. In all, 1,424 surveys were distributed and 1,222 returned for a response…

Over the last decade, studies of online catalogs have revealed that they frequently discourage users. Subject queries often fail to produce retrievals or produce retrieval sets that are too large and unwieldy to be easily scanned. Research shows that users are seeking alternative approaches to those that manipulate the subject headings in catalog…

This study reports on faculty response to the Journal STORage project (JSTOR), an online system for accessing digital back archives of core journals in history and economics. Data were collected about general journal use, Internet use, and JSTOR use via a survey administered to 160 historians and economists at the University of Michigan and at…

National samples of the general public (n=1,001) and community opinion leaders (n=300) were asked to evaluate the importance to their communities of 10 different roles of the public library. Respondents evaluated each role in terms of its importance to their communities. Survey results indicate that the public library's roles to support the…

A study was conducted to assess the number and type of schools and educators who use the Internet/World Wide Web. The national survey was conducted in November and December of 1996, and included 6,000 teachers, computer coordinators, and school librarians currently working in grades 3-5, 6-8, and 9-12. At the elementary level, classroom teachers…