As virtual worlds continue to proliferate globally, libraries are faced with the question of whether to provide information services to virtual patrons. This study, utilizing a mixed-method approach of interviews, focus groups, and surveys, represents one of the largest studies of virtual libraries attempted to date. Taking a holistic perspective,…

This article explores the geography of virtual questioning by using geographic information systems to study activity within the Florida Electronic Library "Ask a Librarian" collaborative chat service. Researchers mapped participating libraries throughout the state of Florida that served as virtual "entry portals" for users as…

A number of academic, public, regional, and state libraries use WorldCat Local (WCL) as a resource location tool that enables users to search, find, and gain access to a range of print and electronic resources. This article describes a study undertaken to assess a Research I university's implementation of WCL. The study sought to understand the…

This article reports research findings related to converging formats, media, practices, and ideas in the process of academics' interaction with electronic texts during a research project. The findings are part of the results of a study that explored interactions of scholars in literary and historical studies with electronic texts as primary…

Gives a model to interrelate the measures of service used in a library. (Author/PF)

A summary and overview is given of a several-year research project, Requirements Study for Future Catalogs.'' The research was intended essentially to ascertain what information should be recorded in future library catalogs in order to best serve their users. Various publications and reports based on the project are summarized. (Author/NH)

This paper attempts to analyze the problem of congestion, using a mathematical model shown to be of value in other similar applications. Three criteria of congestion are considered, and it is found that the conclusion one can draw is sensitive to which of these criteria is paramount. (8 references) (Author/NH)

Shows how simple probability theory can serve to remove the bias from a sample so that estimates of total yearly circulation and circulation distribution can be calculated from circulation desk data. (Author/PF)

A study of the characteristics of personal collections of a sample of authors drawn from the general fields of the sciences, social sciences, and humanities, and the relationship between the size and composition of their collections and the location of works referred to in certain of their recent papers. (Author)

Reports on a study in the public libraries of Champaign and Urbana, Illinois, to determine whether public library circulation of a sample of books will be greater for those volumes displayed in a prime location than for those in their regular places on the shelves. (FM)

Examines the hypothesis that citation patterns parallel readership patterns in sociology. A stratified random sample of sociologists was asked to record the social science journals they regularly read; these journals were ranked by frequency and then compared to Baughman's list of the most frequently cited journals. (Author)

The questions of when and how best to computerize the catalog of a large research library, and how to improve an existing conventional catalog, motivated a study of the utilization of the main catalog of the Yale University Library. The study was designed to provide a representative sample of catalog use. (7 references) (Author/NH)

Reports results of a study which tested a hierarchical model that considers public library use as a function of the user's individual characteristics, awareness of library services, perceived accessibility of the library, perceived ease of use of the library, and use of other nonpublic libraries. Twenty references are cited. (Author/FM)

Describes geographic information systems and the assembly of data for analysis for the Indianapolis-Marion County Public Library (Indiana). Presents examples of possible analyses: distribution of library patrons; distances patrons travel to use libraries; branch library services and characteristics of populations served; numbers of patrons served…

This study develops a three-stage model of the question-answering process and investigates several potential sources of extraneous variability. Discussion includes implications of findings concerning what it means to "use" library materials and services, adverbs used as response category labels, and subject's responses as predictors of…