Review of research methodologies used in studies of online public access catalog (OPAC) users finds that a variety of research methodologies--e.g., surveys, transaction log analysis, interviews--have been used with varying degrees of expertise. It is concluded that poor research methodology resulting from limited training and resources limits the…

This study applied discrete choice analysis to the modeling of public library use and choice behavior. Five library use models and two library choice models were estimated from data obtained by a citizen survey in Kashiwa City, Japan. A library choice model was applied to predicting users' library choice under alternative library policies. (17…

Interviews with public library nonfiction book users gathered data on: (1) subject content of the book; (2) book selection; (3) how much of the book was read; (4) use of the information; (5) success in finding information; (6) features of the book used for finding information; and (7) demographics on library use. (12 references) (MES)

Describes a user survey of document delivery in academic settings that used a conjoint analysis approach. Results of interviews with faculty members and graduate students that investigated preferences for library interlibrary loan services versus commercial document delivery services and the effects of cost and speed of delivery are discussed.…

This case study of university students' use of reserve materials found that the relationship between grade and reserve use was apparent when one examined aggregates of students, but was not strong enough for use as a predictor of an individual's grade. (EM)

Reviews research on impact assessment of libraries and considers potentially useful methodologies for measuring the impact of university libraries, i.e., how library use affects students' academic performance. Topics discussed include categories of library use, purposes of library use, and indicators of library impact. The user panel methodology…

Develops a conceptual model which places public library use in the context of a series of interrelated decisions made by consumer about allocating time to various activities based on relative costs and benefits, and tests the model against available data on the characteristics of public library users. Seventeen references are included. (EJS)

Presents a model for decision making concerning allocation of academic library materials to various levels of access (e.g., branch or central library open access shelving, compact shelving, depository facility, or interlibrary loan). Variables included in the model are the size of the collection, distribution of use, effects of time on use, and…

Discusses the accuracy of reference service in libraries as measured by evaluating answers that reference librarians give to factual questions. More than 30 reference accuracy studies are analyzed, variables explored in each study are examined, further research needs are described, and suggestions for improving service quality for reference…

In-house surveys of patrons conducted in 20 public libraries in a county library system revealed no meaningful differences among the samples in reasons given for selecting the library to visit or in their uses of the library, although meaningful differences were found in their evaluations of the libraries' facilities. (Author/EM)

Public library effectiveness efforts are placed within the context of theoretical and empirical research on organizational effectiveness. The construct, measures, and determinants of public library effectiveness are investigated, and a possible model of the determinants of public library output measures is presented. (Author/EM)

Presents statistics from 1978 survey of public library patrons concerning relationship between distance and library usage and compares them with results from 1968 survey. Data for branch libraries showing effects of age, education, and mode of transportation used are discussed, and three specific contexts are examined. Seven sources are cited.…

Requests for published materials made over a two-year period by 79 research fellows in the humanities are analyzed by format, date of publication, subject, and language. The results of this study are compared with results of citation and library use studies, and discrepancies are noted. (Author/CLB)

Public library users made judgments about the competence of reference librarians whom they observed in videotaped interviews. Two social factors were varied in the interviews: the gender of the librarian, patron, and observers; and the communication behavior exhibited by the reference librarian toward the patron. Nineteen references are cited.…

Comparison of return rates of materials from Ohio State University Libraries to other home loan studies for academic staff and students indicates that due date may be less important than previously thought, and publicity should be tested as means to encourage students to return materials at earlier date. (12 references) (EJS)