This report focuses on a discussion of findings from analyses of computer transaction logs contributed by four of the online catalog systems used in the Public Access Project. It supplements the analyses of User and Non-User Questionnaires by providing analyses of data from the systems themselves. The four systems contributing data to this…

Describes results from focus groups with Web users 10 to 13 years of age in Montreal that explored design criteria for Web portals. Discusses Ask Jeeves for Kids, KidsClick, Lycos Zone, and Yahooligans! and considers screen designs, color, graphics, animation, keyword search capabilities, browsable subject categories, and individual user…

Web site usability concerns anyone with a Web site to maintain. Libraries, however, are often the biggest offenders in terms of usability. In our efforts to provide users with everything they need for research, we often overwhelm them with sites that are confusing in structure, difficult to navigate, and weighed down with jargon. Dowling College…

The Subject Access Research Project was initiated by OCLC in August 1979 to study the process of subject searching in the library catalog, with the objective of identifying features for an automated subject retrieval system which would support the present search tactics employed by library users performing manual subject searches at the library…

This report addresses the objectives of a national survey of users and non-users of online catalogs (OPAC's) as they apply to MELVYL and its implementation in the University of California (UC) Libraries on nine campuses. These objectives were to collect information to enable libraries to improve implementation of support services for public access…

User-centered design of catalog records requires the study of user behaviors and cognition related to interaction with the catalog. During 3 phases of a pilot study, 103 catalog users described 386 searches; searchers generally knew the title, publication date, page numbers, and/or the author. (Author/AEF)

Over the last decade, studies of online catalogs have revealed that they frequently discourage users. Subject queries often fail to produce retrievals or produce retrieval sets that are too large and unwieldy to be easily scanned. Research shows that users are seeking alternative approaches to those that manipulate the subject headings in catalog…