There are a wide variety of e-government information and services that small business owners and managers can utilize. However, in spite of all of the service incentives and initiatives to promote e-government, research studies have shown that this information is not widely accessed. Studies that explore the utilization of e-government information…

This paper discusses some of the more recent major user studies and examines their methods, findings, and conclusions. The appendix includes a brief bibliography of bibliographies of user studies. (Author/MF)

Information needs and research systems of scientists in various disciplines. (LS)

The approach taken in preparing this collection of papers was to focus upon questions of an applied nature pertaining to the studies of information needs and connected with the theory of scientific information, rather than to approach the problems of user needs in information science from a purely theoretical point of view. The nine papers…

The Investigation into Information Requirements of the Social Sciences (INFROSS) was initiated in 1968 because it was feared that in the absence of knowledge about information requirements of the social sciences, solutions adopted in science, based on the findings of science user studies, would be applied to the social sciences. It is now…

Policy Implications Analysis (PIA) is a tool designed to maximize the likelihood that an evaluation report will have an impact on decision-making. PIA was designed to help people planning and conducting evaluations tailor their information so that it has optimal potential for being used and acted upon. This paper describes the development and…

Discusses three conceptual approaches to the measurement of library use: use, users, and uses. For each of these approaches, units of measure involved conceptual strengths and limitations, and methods of measurement are presented. Two tables of data are included. (Author/JD)

The main concern is with identifying exemplar user need studies and discussing the possible value of their methodology for a broader range of library services. (Author/MF)

Reviews research findings on the effects of user fees in online searching, and concludes that charging does discourage use of computerized retrieval systems. It is recommended that alternatives to direct user fees be sought whenever possible. (SW)

Analyzes the half-life of book use through analysis of over 10,000 regional and statewide interlibrary loan requests. Correcting for the growth of the literature, this study indicated that the half-lives of monographs may increase from lower to higher levels of the hierarchy in a library network. (CWM)

The main findings of an investigation into the information requirements of the Social Sciences, conducted between September 1967 and December 1970, are reported. It covers the information needs of social science researchers, and of teachers in social science departments of universities. The objective of the investigation was to provide material…

Ten thousand students tell what's wrong (and what's right) about their school and public libraries. (Author)

An outline of reference works on history is presented, with emphasis on those bibliographies which provide appropriate research tools and methodologies without restriction to a particular library. The guide is presented in six sections. Section I identifies guides to bibliographies and sources of bibliographies including standard historical…

Information transfer requirements were investigated and analyzed for the time period 1970 to 1985. Demands for information transfer services were identified and isolated in the order of their apparent relative importance, using the market potential of a particular information need as a major criterion. Relative potential payoff, and functional…

This report examines the problems in the flow of scientific and technological information in the Ceramic Industry. The research methodology used involved a panel of experts which defined the functions performed by ceramists and their corresponding information needs, listed sources of information available to ceramists, and defined problems and…