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Kramer, Joseph – Special Libraries, 1971
Two services provided by the Boeing Co. Aerospace Group Library-Literature searches and reference/publication identification activities-were evaluated by written and oral surveys of the library's users. The survey technique and cost savings reported by the two studies are discussed. (2 references) (Author/NH)
Descriptors: Cost Effectiveness, Industry, Information Retrieval, Library Services

Kobelski, Pamela; Trumbore, Jean – Journal of Academic Librarianship, 1978
A study subsidizing student use of online literature searching services examined how this new technology met student needs. Student search patterns and overall satisfaction with online searches were evaluated. The implications of student use of computer searches for reference services are also discussed. (Author)
Descriptors: Databases, Information Retrieval, Library Automation, Library Services

Kaplan, Robin – Special Libraries, 1973
The results of a questionnaire to determine art scholars' needs isolates areas in art bibliography and art librarianship that seem to be deficient. Specific bibliographic tools and an evaluation of art librarians are discussed. (12 references) (Author/DH)
Descriptors: Art, Bibliographies, Cataloging, Indexes

Markee, Katherine M. – Online Review, 1981
Describes a study conducted at Purdue University Library to determine not only the costs of providing online information services to users, but the value of time saved by the end user in having a computer search run and user satisfaction with the results. Six references are listed. (RBF)
Descriptors: College Libraries, Costs, Information Retrieval, Online Systems
Durkin, Kay; Dolan, Donna R. – 1980
The use of online searching by reference librarians to provide actual answers and not just bibliographies or current awareness printouts has the potential to save time and money for the reference department. The quick reference service can actually promote rather than compete with the library's online search service for in depth subject searching.…
Descriptors: Databases, Indexes, Information Retrieval, Information Seeking
Mick, Colin K. – 1975
An experimental program placed computer terminals in four San Francisco Bay Area public libraries to be used to provide on-line computer search services to library patrons. The first few months of operation of the experiment showed that there was a significant impact on the participating libraries, on the library patrons, and on the community and…
Descriptors: Experimental Programs, Information Retrieval, Library Administration, Library Role
Hubbard, Abigail – Online, 1982
Discusses the availability and uses of online retrieval systems within the environment of a state legislature, identifies relevant databases, and reports the results of a survey of online retrieval system use by state legislatures. Examples of searches relevant to legislative concerns and a 23-item reference list are included. (Author/JL)
Descriptors: Databases, Information Retrieval, Information Systems, Law Libraries
Galligan, Sara A. – 1980
A 3-month trial of the Dearborn Area Libraries Infopass System (DALIS), a local library cooperative program coordinating the reference services of six libraries (special, public, and academic), suggests that further study is warranted to develop cost benefit data. Processes found to be of most importance for success in the multi-type library…
Descriptors: Cost Effectiveness, Information Retrieval, Information Seeking, Library Cooperation
White, Phillip M. – 1981
Based on a survey of 160 Texas college and university libraries, this study reports on their access to and usage of 3 online information retrieval systems: Bibliographic Retrieval Services (BRS), Lockheed's DIALOG Information Services, and System Development Corporation's ORBIT Information Retrieval System. The study finds that 24 percent of all…
Descriptors: College Libraries, Databases, Information Retrieval, Library Planning

Dalrymple, Prudence W. – RQ, 1984
Based on a review of the literature, this discussion addresses such key aspects of the librarian's changing role in the online search process as the reference interview, online search evaluation, user training, and information service management. Future trends are noted, and 43 references are listed. (EJS)
Descriptors: Information Retrieval, Interviews, Librarians, Library Services
Israel Society of Special Libraries and Information Centres, Tel Aviv. – 1971
The friends and colleagues of Clarissa Gadiel used this publication which deals with problems which were close to her heart and to which she gave much thought as of means of perpetuating her memory. The publication includes the following papers: "Information Education at the Grassroots," by Hans Wellisch; "Reference Work in Library…
Descriptors: Information Needs, Information Retrieval, Information Science, Library Collections

Patterson, Kelly – RQ, 1973
There is a communications gap between library users and the cataloger. Library of Congress classification may not seem logical to the user not indoctrinated into Library-Think.'' The author urges reference workers to be aware of and try to bridge the gap. (DH)
Descriptors: Cataloging, Citations (References), Information Retrieval, Library Catalogs
Droessler, Judith B.; Rholes, Julia M. – Online, 1983
Major goals of study of online systems as reference tools--DIALOG, OCLC, Research Libraries Information Network--in a university library were to evaluate effectiveness of each system as supplement to printed reference tools and public catalog; determine costs; and investigate effectiveness of brief training sessions for reference desk staff.…
Descriptors: College Libraries, Costs, Higher Education, Information Retrieval
Ahlgren, Alice E. – 1975
Lockheed has undertaken Project DIALIB to determine whether online retrieval services could be useful to the general public, and if the public library could serve as the linking agent for these services. As part of the study, DIALOG, Lockheed's online reference retrieval system, has been made available to the public through four public libraries…
Descriptors: Computers, Costs, Formative Evaluation, Information Retrieval

Law, Gordon T., Jr. – Behavioral & Social Sciences Librarian, 1984
Study of online searching experience in Martin P. Catherwood Library, New York State School of Industrial and Labor Relations at Cornell University, presents results of five years of collecting data on bibliographic files accessed. A ranking of 10 most frequently searched files and commentary on pattern that emerges are provided. (EJS)
Descriptors: College Libraries, Databases, Higher Education, Information Retrieval