Christensen defined a disruptive innovation or technology as one that eventually takes over the existing dominant technology in the market, despite the fact that the disruptive technology is both radically different to the leading technology and often initially performs worse than the leading technology according to existing measures of…

The current paper examines the design process that led to an unusually successful interactive tutorial for older people. The paper describes the issues that make designing for older people different. These include differences between the designer and the target population and the difficulty that older people have in interacting with low-fidelity…