The University of Michigan Library wanted to learn more about the kinds of searches its users were conducting through the "one search" search box on the Library Web site. Library staff conducted two investigations. A preliminary investigation in 2011 involved the manual review of the 100 most frequently occurring queries conducted…

Library use and user studies (1973-1981) indexed in ERIC database were analyzed to ascertain areas in need of research as characterized by Tobin. Since 1972, most research conducted has been in large-scale studies and use of nonprint materials; use of government documents and library staff needs remain unresearched areas. (35 references) (EJS)

As a continuation of research into online public access catalog systems (OPAC's), this study focused on the actual use of OPAC's and on refinement of the methodologies used in carrying out transaction analysis studies. Current patron use patterns were obtained via machine-readable catalogs from four online public catalog systems: The Library of…

A study of periodicals usage conducted at I.D. Weeks Library, University of South Dakota, used computerized databases to isolate journals important to individual departments and establish criteria for periodical subscription budget cuts. Three search methods used and costs incurred are outlined. Four references and search examples are provided.…

Findings of study of online searchers' self-supported behaviors and attitudes indicate that: there are wide individual differences among online searchers in attitudes and behaviors; searchers from academic institutions differ from counterparts in other library settings; experience appears to be positively related to flexible, trial-and-error…

This review takes a critical approach in summarizing and evaluating the methodology and scope of catalog use studies, with emphasis on the subject approach to card catalog searching. Subject access is defined in this report; however, the process of subject searching, described repeatedly in library literature, has been based upon common sense…

Describes a study that used the shelf availability research methodology to identify and quantify the causes of users' failures to identify and locate library materials. The factors resulting in unsuccessful searches are discussed, and recommendations for reducing these factors are made. (26 references) (CLB)

A multifaceted card catalog use study was conducted at University of Illinois Music Library to determine hourly rate of use at sound recording and book/music catalogs; time spent at catalogs; who uses catalogs and why; difficulties users encounter; success rate of users' searches; recommendations for designing online catalog. (16 references)…

Patron use of periodical indexes was studied by interviewing patrons on random basis as they used periodical and newspaper indexes. A questionnaire was designed to gather information on citation elements, how patrons locate magazines in library, and how they use university's serials holdings list. Seven references and questionnaire are appended.…

This report focuses on a discussion of findings from analyses of computer transaction logs contributed by four of the online catalog systems used in the Public Access Project. It supplements the analyses of User and Non-User Questionnaires by providing analyses of data from the systems themselves. The four systems contributing data to this…

A survey of 430 users of online catalog at Ohio State University Libraries found that most users are undergraduate students (68 percent) and that majority (95 percent) choose online catalog as first source of information. Fewer performed known-item searches and success rates were generally higher than reported in earlier studies. (8 references)…

This review of the research on the use of card catalogs and online catalogs highlights research methodologies and significant findings. Discussion of the results focuses on user needs and satisfaction, and the need to separate bibliographic practices that are universally sound from those that are an adaptation to the medium. (CLB)

Reports results of study of a group of end users (patent attorneys) doing their own online searching at AT&T Bell Laboratories. Highlights include DIALOG databases used by the attorneys, locations and searching modes, characteristics of patent attorney searchers, and problem areas. Questionnaire is appended. (5 references) (EJS)

Presents results of study evaluating reactions of 20 university students and faculty to first-time online database searching on the Bibliographic Retrieval Service's menu-driven BRS/After Dark. Background information on participants, search analysis and problems, end user education needs, and the role of the intermediary are discussed. Four…

Reports on methodology and results of design study for an interactive information retrieval system funded by British Library Research and Development Department which will determine structural representations of anomalous states of knowledge (ASKs) underlying information needs. Problem statements, abstracts used, and text analysis are highlighted.…