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Direct linkJuming Jiang; Patricia D. Simon; Luke K. Fryer – Journal of Computing in Higher Education, 2025
Learning management systems (LMS) have emerged as a standard component of higher education institutions for the web-based delivery and management of courses. The COVID-19 pandemic highlighted the value of LMS in facilitating online teaching and learning. However, the significance of examining the factors that impact LMS use success during the…
Descriptors: Learning Management Systems, Student Experience, Chinese, English
Papachristopoulos, Leonidas; Athanasopoulou, Akrivi; Giannopoulou, Aggeliki; Hadjinicolaou, Maria – Journal of Library & Information Services in Distance Learning, 2023
The Library and Information Center (LIC) of Patras' University and the Hellenic Open University Distance Library and Information Center constitute two academic libraries that serve two different academic institutions types. By the time of the first phase of the outbreak (spring 2019) they attempted to respond multidimensionally to the emerging…
Descriptors: Comparative Analysis, Library Services, Distance Education, In Person Learning
Download full textBarrett, Kathryn; Logan, Judith; Pagotto, Sabina; Greenberg, Amy – Communications in Information Literacy, 2020
This study investigated 299 chat reference interactions from an academic library consortium for instances of teaching and compared these against other characteristics of the chat, such as question content, staff type, user status, user satisfaction, institutional affiliation, length, and shift busyness. Statistical analysis revealed that teaching…
Descriptors: User Satisfaction (Information), Library Services, Academic Libraries, Computer Mediated Communication
Tella, Adeyinka – Journal of Electronic Resources Librarianship, 2022
This study examined a relational analysis of the usability features of university library websites in Nigeria. Through a survey design, a sample of 187 undergraduate students enrolled in a course on Web Design and Management participated in the study. The findings revealed that the usability of a university library website is premised on factors…
Descriptors: Foreign Countries, Academic Libraries, Web Sites, Usability
Tamir, Emanuel; Etgar, Ran; Peled, Daniel – Research in Educational Administration & Leadership, 2020
Smartphone applications have become increasingly popular, influencing functioning in all life domains. This study investigated the influence of the WhatsApp application on decision-making processes among kindergarten-managers. The research aimed to investigate the types of decisions made using WhatsApp. To examine this, a 3-phase mixed-method…
Descriptors: Decision Making, Handheld Devices, Computer Mediated Communication, Computer Oriented Programs
Information-Seeking Behavior in Multilingual Digital Libraries: A Study of the Saudi Digital Library
Hany Mohsen H. Alsalmi – ProQuest LLC, 2021
The information-seeking behavior has proven vital in understanding people's search behavior while seeking information about a particular topic or field. However, in some geographical regions, studies that focus on information-seeking behavior are few, specifically studying Arabic users' information-seeking behavior. A handful of studies…
Descriptors: Electronic Libraries, Information Seeking, Users (Information), Student Behavior
Oh, Kyong Eun; Colón-Aguirre, Mónica – College & Research Libraries, 2019
Google Scholar and academic library discovery systems are both popular resources among academic users for finding scholarly information. By conducting an online survey with 975 users from more than 20 public research universities across the United States, this study comparatively investigates how and why academic users use these two resources.…
Descriptors: Academic Libraries, Search Engines, Information Retrieval, Public Colleges
Hebert, Andrea – Journal of Library & Information Services In Distance Learning, 2016
This case study presents the experiences of a newly hired distance learning librarian at a large academic library. Faced with taking over a position that lacked a dedicated staff member for two years, the librarian wanted to understand the current state of services. In the course of investigating and collecting data and while working through…
Descriptors: Academic Libraries, Library Services, Librarians, Distance Education
Mardis, Marcia A.; Ambavarapu, Chandrahasa R. – Journal of Online Learning Research, 2017
A key component of online and blended learning content, open educational resources, (OER) are heralded in a global movement toward high-quality, affordable, accessible, and personalized education. However, stakeholders have expressed concern about scaling OER use due to a lack of means to ensure a fit between learner, resource, and task. Usage…
Descriptors: Educational Resources, Shared Resources and Services, Computer Uses in Education, Data
Teleha, John C.; Sims, Iyanna; Spruill, Octavious; Bowen, Arneice; Russell, Tiffany; Exner, Nina – Public Services Quarterly, 2017
Academic libraries are spending considerable time and study on redesigning spaces. The use of technology is often an important part of these redesigned spaces. The space redesign goals at F. D. Bluford Library focus on creating open, activity-promoting, colorful spaces that are designed to be attractive to students. The goals also focus on…
Descriptors: Library Development, Library Automation, Space Utilization, Interior Design
Johnson, Megan; Leonard, Andrea; Wiswell, John – Journal of Electronic Resources Librarianship, 2015
This article will be of interest to librarians, particularly those in consortia that are evaluating OpenURL link resolvers. This case study contrasts WebBridge (an Innovative Interface product) and LinkSource (EBSCO's product). This study assisted us in the decision-making process of choosing an OpenURL link resolver that was sustainable to…
Descriptors: Electronic Libraries, Case Studies, Comparative Analysis, Internet
Hoff, Meagan A.; Hodges, Russ; Lin, Yuting; McConnell, Michael C. – Learning Assistance Review, 2017
The study explored usage patterns of the Learning Support Centers in Higher Education (LSCHE) web portal, an open educational resource (OER) that serves learning support center professionals. Results of an online survey taken by LSCHE users (N = 41) tracked their self-reported usage and perceived value of resources on the web portal, which…
Descriptors: Communities of Practice, Higher Education, Web Sites, Use Studies
Isaac, Osama; Abdullah, Zaini; Ramayah, T.; Mutahar, Ahmed M. – International Journal of Information and Learning Technology, 2017
Purpose: The internet technology becomes an essential tool for individuals, organizations, and nations for growth and prosperity. The purpose of this paper is to integrate the DeLone and McLean IS success model with task-technology fit (TTF) to explain the performance impact of Yemeni Government employees. Design/methodology/approach:…
Descriptors: Foreign Countries, Internet, Use Studies, Users (Information)
Tracy, Daniel G. – portal: Libraries and the Academy, 2016
As librarians increasingly support digital publication platforms, they must also understand the user experience of these tools. This case study assesses use of Scalar, a digital humanities publishing platform for media-rich projects, at the University of Illinois at Urbana-Champaign. Based on a survey, interviews, and content analysis, the study…
Descriptors: Research Universities, Academic Libraries, Humanities, Electronic Publishing
Pretlow, Cassi; Sobel, Karen – Public Services Quarterly, 2015
Service blueprinting is a process that businesses use for analyzing and improving service. Originally presented in the Harvard Business Review in 1984, it has retained a strong following ever since. At present, it is experiencing a revival at numerous academic institutions. The authors of this article present the process of service blueprinting.…
Descriptors: Academic Libraries, Librarians, Improvement, Innovation
