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D'Elia, George; And Others – Public Libraries, 1991
Describes procedures used by the St. Paul Public Library (Minnesota) to gather input from patrons to use in developing a new strategic plan. The use of group interviews and a survey to identify which roles of the library were important to users and which services supported each role is explained. (two references) (LRW)
Descriptors: Correlation, Library Planning, Library Role, Library Services

Beath, Cynthia; D'Elia, George; Branin, Joseph; Rohde, Nancy – Journal of the American Society for Information Science, 1997
Describes the significant challenges encountered during the implementation of the Integrated Information Center (IIC) at the University of Minnesota. These challenges were of three kinds: (1) those in the environment and beyond the control of the project; (2) those in the mission of the project; and (3) those inherent in the design of the IIC.…
Descriptors: Administrative Problems, Higher Education, Information Centers, Information Services
Rodger, Eleanor Jo; D'Elia, George; Jorgensen, Corinne – American Libraries, 2001
Discusses results of a national survey that was designed to describe the current consumer market for public library services and Internet services. Investigated the reasons they used each service, the decision criteria used when choosing one provider over the other, and how they evaluated the performance of each. (LRW)
Descriptors: Decision Making, Evaluation Methods, Internet, Library Services
Jorgensen, Corinne; D'Elia, George; Woelfel, Joseph; Rodger, Eleanor Jo – Proceedings of the ASIST Annual Meeting, 2001
Describes a research project designed to provide baseline data on the relationship between people's use of the public library and use of the Internet. A national survey was conducted to estimate the number of people using the library, the Internet, both, or neither, and to describe behaviors of people in each segment related to use or nonuse of…
Descriptors: Comparative Analysis, Data Analysis, Information Sources, Internet

D'Elia, George; Rodger, Eleanor Jo – Library and Information Science Research, 1987
In-house surveys of patrons conducted in 20 public libraries in a county library system revealed no meaningful differences among the samples in reasons given for selecting the library to visit or in their uses of the library, although meaningful differences were found in their evaluations of the libraries' facilities. (Author/EM)
Descriptors: Analysis of Covariance, Analysis of Variance, Library Networks, Library Surveys

D'Elia, George; Rodger, Eleanor Jo – Public Libraries, 1995
Examines results of a Gallup poll of community opinion leaders which found the most important roles of the public library in the community to be to support educational aspirations of the community, and to provide the community with access to information. Tables compare opinions from the various opinion leader groups surveyed. (Author/JMV)
Descriptors: Access to Information, Community Education, Community Information Services, Community Leaders
D'Elia, George – 1993
National samples of the general public (n=1,001) and community opinion leaders (n=300) were asked to evaluate the importance to their communities of 10 different roles of the public library. Respondents evaluated each role in terms of its importance to their communities. Survey results indicate that the public library's roles to support the…
Descriptors: Adults, Attitudes, Blacks, Children