Freedom from the necessity for technical understanding of online technology allows librarians to focus on the human factors in online interaction. This article discusses estimates of Web use, need for user assistance, alternative sources of information, information overload and relevance, Internet identities, pornography and library policy, and…

Discusses results of a survey of factors influencing database use in public libraries. Highlights the importance of content; ease of use; and importance of instruction. Tabulates importance indications for number and location of workstations, library hours, availability of remote login, usefulness and quality of content, lack of other databases,…

Defines the American Standard Code for Information Interchange (ASCII) full text, and reviews its past, present, and future uses in libraries. Discusses advantages, disadvantages, and uses of searchable and nonsearchable full-text databases. Also comments on full-text CD-ROM products and on technological advancements made by library vendors. (JMV)

Describes research that identified possible uses for general interest magazine articles online in full text. It is concluded that, as no one search strategy works best for all uses, databases and online systems should offer a full range of proximity operators, display features that facilitate browsing, value added fields, and diverse cost options.…

Discusses the impact of Internet access on library reference services based on 1994 interviews with almost two dozen university librarians. Highlights include library policy, overcrowded workstations and methods of controlling use, recreational use of terminals that interferes with more formal library use, restriction as a form of censorship, and…

Examines Web users' behaviors and needs and tests a methodology for studying users' interaction with the Web. A process-tracing technique, together with tests of cognitive style, anxiety levels, and self-report computer experience, provided data on how users interact with the Web in the process of finding factual information. (Author/AEF)

Addresses the need for further research into three important areas of electronic publishing: how the change to digital information sources is affecting the scholarly work of college and university students; when libraries select electronic journals, how products offered to them or the delivery models they choose influence scholarship and the way…

Compares current and past results from two surveys done of Association of Research Libraries' members to determine how electronic reference services affect staff, patron expectations, and user instruction. Increases were found in: patron Internet access; end user online searching; local area networks; and tape-loading databases. Decreases were…

Discussion of the use of CD-ROM databases for end-user searching versus online database searching in academic libraries focuses on a comparison of two databases, "Psychological Abstracts" and "Sociological Abstracts," that were searched in both formats. Factors of response time, coverage, content, and cost were investigated for…