Inspired by the 2017 Big Ten Academic Alliance Library Conference's collective collection theme, the authors undertook a study to better understand the consortium's resource-sharing needs for Spanish and Portuguese materials published in Latin America. The authors employed multiple technologies to expedite gathering, reconciling, and analyzing…

In Fall 2014 the University of Maryland Libraries launched a textbook reserves program to help relieve the burden of high textbook costs on students. Although its initial performance was lackluster, workflow refinements and expanded promotion greatly improved usage, resulting in a tenfold increase in circulation and expansion of the program. This…

This guidebook and annotated bibliography is designed to provide a basic listing of sources of state (Maryland), federal, and some general law for the non-law library community, and to offer some insight into the suggested approaches for dealing with legal reference inquiries. Listings of contributors and members of the Task Force on Improving…

A quantitative study of a university chat reference service (online synchronous) addresses the following research questions: (1) What types of questions are being asked? (2) Who is asking the questions of the service? and (3) Did the customers get correct answers to their questions? All the transcripts (351) from January through August 2002 were…

This article explores the uses, practicality, and problems involved in creating online finding aids by state-funded university archivists across the nation. It examines various aspects of online finding aids such as financial considerations, its importance as a research tool, timelines, demographics, and use. The more technical side is also…

This report describes the results of an assessment of Sailor, Maryland's Online Public Information Network, which provides statewide Internet connection to 100% of Maryland public libraries. The concept of a "statewide networked environment" includes information services, products, hardware and software, telecommunications…

Designed to aid elementary, middle, junior high, and high school library media staff in developing a quality collection, "Analysis of Client Groups" poses questions about students, faculty and administration, and parents and community. Brief discussions also consider methods for collecting data; review of student records; conversations…

This document lists sources useful for academic reference and instruction librarians who are concerned with assisting and teaching novice or non-professional end-user searchers. The bibliography is organized in two lists: complete bibliographic citations and subject listing of references. The types of sources listed include journal articles,…

Explains the development of an electronic information network in Maryland called Seymour that offers bibliographic records; full-text databases; community information databases; the ability to request information and materials; local, state, and federal information; and access to the Internet. Policy issues are addressed, including user fees and…

This compendium is a companion document to the Maryland Sailor Online Public Information Network assessment final report, and contains detailed study findings, study data collection activity write-ups, detailed methodologies, data collection tools, and consultant notes on the uses of the study's data collection instruments. The purpose of the…