Demonstrating how learning theories are applicable to a variety of real-world contexts, this book will help library workers better understand how people learn so that they can improve support for instruction on their campuses and in their communities. From makerspaces to book clubs, from media facilities to group study spaces, from special events…

Higher education or going back to school is a big decision that has the potential to change a person's life. A bachelor's degree will cost somewhere between $15,000 and $40,000 and take a working adult from 3 to 12 years to complete. One should do some research and ask questions. This is a tool to help individuals make good decisions as they…

Whether a library's reference collection is large or small, it needs constant attention. Singer's book offers information and insight on best practices for reference collection management, no matter the size, and shows why managing without a plan is a recipe for clutter and confusion. In this very practical guide, reference librarians will learn:…

These Guidelines constitute the third edition of the International Federation of Library Associations (IFLA) "Multicultural Communities: "Guidelines for Library Services." This revision follows the IFLA Section of Library Services to Multicultural Populations' "2006-2010 Strategic Plans": to review and revise the…

Libraries of government departments provide information to policymakers, to government staff and employees, and, sometimes, to the general public. It is essential that libraries of government departments are organised and managed so as to collect and provide the information most needed by government decision makers, government workers, and the…

Guidelines for writing documentation for automated library systems cover (1) gathering information; (2) planning the document (manual types, organization patterns, writing style, conventions and standards, and format); (3) writing techniques; (4) deciding what to include; and (5) editing and testing. (three references) (MES)

Describes Quality Function Deployment (QFD), a systematic method for assessing customer requirements and integrating them into the design and production of any product. Applies QFD to the writing of computer manuals. (SR)

Discusses the plain language movement and its origins. Reviews past and current resources related to plain language writing. Examines criticism of the movement while examining past and current plain language literature, with particular attention to the information design field. (SR)

Argues that online indexing has great potential as a tool for information retrieval, and can be most effective when approached as a combination of traditional indexing and computer search capabilities. Argues that a good online index is specifically designed to be searched. Offers an overview of how to design such an online index. (SR)

Offers guidelines for evaluating library system vendor documentation using the following criteria: physical appearance, audience, orientation, structure, consistency, accuracy, completeness, readability, and usability. Several examples illustrate alternative ways to present information. (two references) (MES)

Provides guidelines for thesaurus planning, development, and maintenance. Topics covered include the determination of user needs; the organization of raw vocabulary into clusters; the use of compound terms vs. precoordination; the use of notation; referencing; and computer maintenance of a thesaurus. (nine references) (CLB)

Discusses the need for readable, easily accessed user documentation for application software packages and provides suggestions for creating effective user documentation. User characteristics are emphasized, including problems users experience; and recommendations for effective documentation are given, including being task oriented and providing…

Outlines the evolution of information design in Europe, which has long involved practitioners from a broader set of disciplines than in the United States. Speculates on reasons for differences in approach to information design in Europe and the United States. Maintains that quality of education is key to both approaches, to respect and improve…

This action plan for the Caroline County (MD) Public Library describes the key elements of library service for the 1985-86 fiscal year, derived from the library's long range plan for 1985-90. Objectives, strategies, activities, and timetables for accomplishing the following goals are outlined: (1) citizens of the county will increasingly meet…

The Adult Education components of the 1991 and 1995 National Household Education Survey (NHES) collected the name and subject matter of a wide range of courses adults had taken in the previous months. Adult education involves a variety of types of courses, whether related to basic skills, equivalency programs, degree programs, or personal…