Academic libraries are increasingly asked to articulate connections between the work of library staff and student success. This article discusses how a team of librarians participating in CARLI Counts, an immersive professional development program funded by a Laura Bush 21st Century Librarian Grant through the Institute of Museum and Library…

Mzuzu University Library provides various e-library services to postgraduate students. However, a minimal amount is known regarding the use of these e-library services by postgraduate students. This mixed methods quantitative study aimed to investigate postgraduate students' use of e-library services. The findings reveal that 95% of postgraduate…

A previous study of creative writers' self-reports revealed important differences between research as it is carried out in the context of creative writing and the more scholarly types of research academic librarians often focus on. However, that study left many questions open. For this follow-up study, the author interviewed published creative…

This paper describes efforts at the University of Arizona Libraries (UAL) in Tucson to improve access to the Internet and technology during the COVID-19 pandemic and as the libraries continue to adapt to hybrid instructional modalities. The authors highlight how their institution leveraged campus data and new partnerships to better meet students'…

From 2016 to 2020, ten smaller schools in one regional library consortium participated in a user needs assessment project. This article documents the process for implementing a collaborative user needs assessment by utilizing the shared interest and enthusiasm of a team of librarians to create a consortial toolkit. The toolkit supplied direction…

This article reports on the third phase of a project studying the integration of information behavior theories and concepts into professional education for reference and information service (RIS). It also provides a synthesis of the results of all studies in the project, including a syllabus study, an interview study, and the survey. Results of…

This study's objectives were to develop the English vocabulary manual for football enthusiasts, evaluate the characteristics, qualities, and usability factors contributing to users' satisfaction with the developed manual, and investigate its effectiveness in improving their football skills and overall performance on the field. The data was…

Research consultations are a standard service in academic libraries and consume significant library resources. There is a lack of scholarship evaluating the impact of this service on faculty. This paper describes the impact of librarian consultations on faculty and their role in the research process. Data was collected from a survey of sixty-seven…

This study reports faculty experiences regarding the discovery of scholarly content, highlighting similarities and differences across a range of academic disciplines. The authors interviewed twenty-five faculty members at a public, high-research university in the Midwest to explore the intersections of discovery, browsing, and format from diverse…

We know that unaffiliated users access books, reference services, and databases at our libraries, but how do they experience this access? The library science literature reveals a range of ethical concerns around how we serve unaffiliated users, meaning those who are not current students, faculty, or staff. Yet this literature is often based on…

This study surveyed librarians and staff at Association of Research Libraries (ARL) member institutions to determine who assembles social justice guides (that is, LibGuides), what motivated the creation of such guides, and how these guides are deployed. Additionally, the survey gauged employee perceptions of library and institutional responses to…

Library tutorials offer on demand and as-needed instruction, a necessity as higher education continues to extend the reach of online learning. Our institution has increased its online course offerings alongside a university-wide shift in pedagogical and student-centered philosophy. To align our library tutorials webpage with these advances, we…

As part of a broader information literacy agenda, academic libraries are interested in advancing algorithmic literacy. Folk theories of algorithmic decision-making systems, such as recommender systems, can provide insights into designing and delivering enhanced algorithmic literacy initiatives. Users of the Spotify music recommendation systems…

Choices made on data visualizations guide how users make meaning of the information presented. This research investigates design decisions made on 115 state-level dashboards reporting school safety data. Using pre-determined codes drawn from a framework of visualization rhetoric, dashboard characteristics were described and analyzed. Analysis…

Citation management programs are tools used to organize references and to create citations and bibliographies. Libraries are often the central point for providing training and support in using these tools. To determine how we could improve our support and training services, we surveyed users to determine what software in being used, why they chose…