Focuses on the information needs of users that are changing as a results of changes in the availability of information content in electronic form. Highlights the trend and nature of the physical form in which information content is currently being made available for users' access and use in electronic information environments. (Author/LRW)

Reports on a research project to build a new indexing technique, integrating experiences in database searching and indexing into a matrix model based on Internet use. Emphasizes the need for improving Web usability in specific domains and gives two examples from Italian Web sites, one for museums and one for health information. (Author/LRW)

This interview focuses on usability testing, one method for evaluating whether library Web sites are useful for users. Discussion includes: benefits and drawbacks of usability testing; why it is important; lessons learned from testing; advice for someone interested in doing a study; and recommendations. (AEF)

Discussion of voice as the communications device for computer-human interaction focuses on voice recognition systems for use within a library environment. Voice technologies are described, including voice response and voice recognition; examples of voice systems in use in libraries are examined; and further possibilities, including use with…

Reviews some of the factors which an organization (i.e. company, university, government, institution, etc.) may consider when deciding whether or not to establish a presence on the World Wide Web or, if it already has one, whether it is using it optimally. Topics include Internet capabilities; types of information services; user needs; and access.…

Describes two conceptual teaching models that facilitate end users' interrogations of online information retrieval systems. These models represent the systems' internal structures and functional outcomes based on the users' experiential frameworks. (16 references) (Author/CLB)

Argues that users' needs should play a more prominent role in the design or choice of an online catalog in a specific library, and outlines requirements which enhance ease of use. Areas discussed include operational control, search formulation control, access points, output control, user assistance, and hardware requirements. (nine references)…

Questions whether IOLS (integrated online library systems) effectively serve all the needs of libraries and encourage the development of each module to its fullest potential. Suggests that the needs of acquisitions departments are often not met, due to emphasis on circulation modules and OPACs (online public access catalogs). (Author/LRW)

Reviews the theory, background, and general applications of hypertext and describes the design of Glasgow Online, an integrated database of information on the life and times of the city. Problems with the design of an interface for non-expert users and possible models for structuring information and establishing links are discussed. (12…

Considers the Electronic Books On-Screen Interface (EBONI) Project's research into the importance of the user when designing electronic textbooks. Describes methodology and evaluations involving students, lecturers and researchers in United Kingdom higher education and includes electronic textbook design guidelines. (Author/LRW)

Provides an overview of CD-ROM networking technology in libraries. Six systems currently in operation are evaluated; operational experiences in libraries are discussed, including the need for user education; networking between CD-ROM networks and integrated library systems is described; and future possibilities are suggested. (14 references) (LRW)

Describes an approach to electronic document delivery which has evolved at Tilburg University (Netherlands), leading to the development of a system called Ariadne. Highlights include various generations of electronic document delivery systems; standards, including the work of the Group on Electronic Document Interchange; and a description of the…

This last article in a series which reported results of a software evaluation project done by the Netherlands Association of Users of Online Information Systems (VOGIN) focuses on how to select appropriate software. Topics discussed include price considerations; user needs; and types and quality of information. (Contains 11 references.) (LRW)

Describes a conceptual model of information retrieval. Includes a model of the Internet to help college students form mental models so they perceive information retrieval as a process and are able to decide when to use the Internet and to decide on suitable search strategies for different question types. (Author/LRW)

Describes an integrated computer library system installed at Lilydale Adventist Academy (LAA) in Melbourne (Australia) in response to a limited budget, increased demand, and greater user expectations. Topics include student workstations, cost effectiveness, CD-ROMS on local area networks, and student input regarding their needs. (Author/LRW)