Over the past twenty-five years, many academic libraries have shifted from print to digital collections. One consequence of this change has been the increased use of a library's website to access books, journals, and databases in a digital format. Thus, library space, once used to house print material, is now available for other purposes, creating…

Academic libraries are experiencing drastic changes due to unprecedented advancements in technology. This advancement has caused changes in users' information-seeking behavior, increased information competitors, and easy access and availability to free information on the internet. It is unfortunate that all this is happening amidst the dwindling…

Data from assessment of library building use can aid in making important decisions, such as where a renovation would be most impactful, in addition to the actual impact of those types of renovations. This article examines space usage data collected at Valdosta State University's Odum Library from 2017 to 2021. Renovations in two key areas occurred…

"Improving Open Access Discovery for Academic Library Users" examines strategies for making scholarly, peer-reviewed open access (OA) publications more discoverable for your library community. OCLC Research partnered with two Dutch library consortia--Universiteitsbibliotheken en Nationale Bibliotheek (UKB) and Samenwerkingsverband…

Academic libraries are increasingly asked to articulate connections between the work of library staff and student success. This article discusses how a team of librarians participating in CARLI Counts, an immersive professional development program funded by a Laura Bush 21st Century Librarian Grant through the Institute of Museum and Library…

The primary goal of this study was to identify gaps in curriculum coverage and required skills for research support services (RSS) in university libraries in the Punjab province of Pakistan. A convergent parallel mixed methods design was used to meet its objective. To collect data for the quantitative strand, across-sectional survey with a…

Mzuzu University Library provides various e-library services to postgraduate students. However, a minimal amount is known regarding the use of these e-library services by postgraduate students. This mixed methods quantitative study aimed to investigate postgraduate students' use of e-library services. The findings reveal that 95% of postgraduate…

A previous study of creative writers' self-reports revealed important differences between research as it is carried out in the context of creative writing and the more scholarly types of research academic librarians often focus on. However, that study left many questions open. For this follow-up study, the author interviewed published creative…

This research explores lecturers' perceptions of digital libraries as a learning resource for the industrial era 4.0 that can be used anytime and anywhere to solve the low interest in developing lecturers because of the difficulty of accessing references to conventional libraries, which require lecturers to visit the library building. Data was…

This paper describes efforts at the University of Arizona Libraries (UAL) in Tucson to improve access to the Internet and technology during the COVID-19 pandemic and as the libraries continue to adapt to hybrid instructional modalities. The authors highlight how their institution leveraged campus data and new partnerships to better meet students'…

From 2016 to 2020, ten smaller schools in one regional library consortium participated in a user needs assessment project. This article documents the process for implementing a collaborative user needs assessment by utilizing the shared interest and enthusiasm of a team of librarians to create a consortial toolkit. The toolkit supplied direction…

In this mixed-methods study, librarians at Kennesaw State University Library System conducted a year-long design research project to create a flexible subject guide "blueprint" for undergraduate students using LibGuides. Methods included a card sorting study with 18 undergraduate students and usability testing with 40 undergraduate…

This study explores how faculty across disciplines access and share scholarly serial content and what expectations they have for immediacy. The authors conducted twenty-five in-depth, semi-structured interviews with faculty of various ranks representing all Illinois State University (ISU) colleges. The findings, presented in the words of…

For decades, declines in library reference use have been inextricably tied to technological improvements. This article asserts that reference staffing models may be a significant predictor of a decline in reference questions. Using two years of data, collected from a large public university, the researchers determined user preferences among five…

"is facebook down" trended on Google on October 4, 2021, when Facebook became temporarily globally unavailable. Web users proactively seek information when they encounter issues online. System status dashboards are one way libraries can leverage this behavior to share changes to resources or services and improve transparency, reference…