Globalization provides the contextual framework for cultural changes in the library user group. In order to be more effective, and realistically, more client-focused, the reference librarian is challenged to ask again "Who is my client?" in this changing context. This paper presents a positive and practical response to cultural change…

To meet user needs, the founders of a digital research library (DRL) must establish the repository of electronic scholarly materials and implement tools to use it; organizational, fiscal, and institutional commitments must be made. The establishment of DRLs is directly related to the changes taking place in the library profession. (Author/AEF)

Public libraries must operate in a time of increasing change, both within the library community and throughout the larger social and economic environments in which the library must function. This book is a guide to the strategic management of change in community libraries. It addresses the unique circumstances and needs of public libraries and…

Highlights events of the 1997 conferences sponsored by the Wisconsin Library Association Support Staff Section. Discusses keynote presentations on attitudes of library personnel and the importance of working with change and presentations on the areas of diversity, communication, the Internet, and humor. (AEF)

Examines issues and trends surrounding the changing library environment, and how changes have influenced the role of librarians. Analysis of the library environment in the past, present, and future included four elements: (1) role of the librarian; (2) library collections; (3) technologies; and (4) users' needs. (AEF)

Based on the authors' experiences as catalog, reference, and network resources librarians, this paper examines traditional methods of operation and the emerging blending of duties and the effects on individuals and the profession. Examines changing demands on library users as a cause for the blurring lines. Concludes that catalogers and reference…

Duke University science librarians took a one-day retreat to examine operations, define goals, and explore options for achieving goals. Cost/impact analysis and decision matrix models were used to analyze each librarian's activities. The cost/impact model enabled the librarians to prioritize functions and to better deploy limited resources to…

Outlines technology trends affecting library marketing: change is too slow; education is out/learning is in; the next generation are "NextHeads"; the next generation is different; change cannot be managed generationally; "virtual" is place, not format; communities of interest are not bounded by geography; new brands are…

Challenging popular prognostications and asserting that the complex mix of technologies projects suggests no clear path to the future, this book offers an alternative model to a simplistic digital future. The book is divided into four main parts. Chapters in the first part, "Being Analog," consider the need to get over the digital…

Describes how undergraduate libraries have responded to change and the changing needs of undergraduate students. Examines statistics from 20 libraries, and summarizes results of a survey of 9 libraries on book versus periodical usage; staff size; reference staff philosophy; library status; and response to increased emphasis on undergraduate…

Discusses early developments in the Online Computer Library Center (OCLC) interlibrary loan, including use of OCLC for verification and request transmittal, improved service to patrons, internal cost control, affect on work flow and borrowing patterns. Describes advances in OCLC, including internationalization, electronic information access,…

The complexity of the information environment, and more uncontrolled distribution and access, lead to new issues for users. Reference services, with a stronger instructional role, must become more proactive in providing a fully developed repertoire of services responsive to the multifaceted queries facing librarians today. (Contains 31…

The National Library in Slovenia was fully authorized to develop on the national level the library network made up of all types of libraries. To fulfill the tasks, a special advisory center/service was founded to perform advising and developing tasks, as well as supervisory tasks. In the last decade, a significant change of its role has come…

Discusses various communities that have contributed to the development of the Yale University Library Electronic Text Center (ETC) and describes the evolution of the ETC from a center for the support of electronic texts in the humanities to an electronic resource center providing support in the creation of World Wide Web resources. (LRW)

Academic liaison--the two-way communication between a particular academic area and the library, focused through an individual or group of library staff--has received little attention in the debate about performance measurement. Changes have taken place in higher education libraries in both scale, with the growth of student numbers, and intent,…