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Baseby, Francesca – New Review of Academic Librarianship, 2017
In the competitive Higher Education environment, it is no longer sufficient for special collections to rely on the "uniqueness" of a collection as its unique selling point--it must be supported by a service and strategic plan that is both proactive in anticipating the demands of future researchers and responsive to current researchers'…
Descriptors: Special Libraries, Strategic Planning, Evidence Based Practice, Researchers
Litsey, Ryan; Hidalgo, Susan; Daniel, Kaley; Barnett, Julie; Kim, Amy; Jones, Shannon; Ketner, Kenny – Journal of Access Services, 2015
The academic library, given its often privileged position on campus, is the information source that can include directional as well as general campus facts among the myriad of print and e-resources for reference. Also, an academic library's audiences can be quite varied and include prospective students or parents seeking more general knowledge of…
Descriptors: Academic Libraries, Library Services, Reference Services, User Needs (Information)
Charles, Leslin H. – Communications in Information Literacy, 2017
Many academic librarians in the state of New Jersey (NJ) have successfully integrated information literacy (IL) into the curriculum using the ACRL IL Competency Standards for Higher Education ("Standards"). These "Standards" formed the underpinnings of IL curriculum mapping and assessment plans, and have been adopted by…
Descriptors: Academic Libraries, Librarians, Library Development, Organizational Change
Paulus, Amy R. – Journal of Access Services, 2014
The Main Library Service Desk is a one-stop academic help center located between a newly renovated student-focused space called the Learning Commons and the library collections. Services began with the first day of classes, August 26, 2013, and assessment has been ongoing, in part due to the availability of data. Staffing levels, staffing hours,…
Descriptors: Decision Making, Academic Libraries, Library Services, User Needs (Information)
Ray, Mark – Knowledge Quest, 2013
The exponential influx of digital content and mobile devices into schools begs for school librarians to engage in discussions and decision making about the selection, classification, management, and distribution of content ranging from e-books to open educational resources. As information professionals, school librarians should channel their inner…
Descriptors: School Libraries, Library Services, User Needs (Information), Library Materials
Wilson, Andrew M. – Journal of Access Services, 2014
As access services emerges as a discrete discipline within the field of librarianship, opportunities for access services librarians to meet and discuss the issues facing today's libraries continue to grow. One annual meeting that has attracted less attention over the years is the Ivies + Access Services Symposium. Held at various member…
Descriptors: Conferences (Gatherings), Library Services, Library Research, Communities of Practice
Chakraborty, Mou; English, Michael; Payne, Sharon – Journal of Access Services, 2013
Through vision, leadership, and creativity, Salisbury University's Blackwell Library transformed its access services department structurally and philosophically to better position itself to meet, and strive to exceed, today's user needs and expectations. Restructuring and the introduction of new leadership and new ideas provided the foundation for…
Descriptors: Academic Libraries, Library Services, Library Administration, Library Development
Panzer, Michael – Knowledge Quest, 2013
As knowledge brokers, librarians are living in interesting times for themselves and libraries. It causes them to wonder sometimes if the traditional tools like the Dewey Decimal Classification (DDC) system can cope with the onslaught of information. The categories provided do not always seem adequate for the knowledge-discovery habits of…
Descriptors: School Libraries, Classification, Library Development, Library Services
Giles, David; Estima, Jeanette; Francois, Noelle – Center for an Urban Future, 2014
Nearly two years ago, the Center for an Urban Future published "Branches of Opportunity," a report documenting that New York City's public libraries have become more vital than ever, and are serving more New Yorkers in more ways than ever before. This new report provides an exhaustive analysis of the libraries' capital needs and offers a…
Descriptors: Public Libraries, Investment, Library Research, Facility Improvement
Huff-Eibl, Robyn; Miller-Wells, John; Begay, Wendy – Journal of Access Services, 2014
This article describes the process and role frontline access and public service staff play in needs assessment and evaluation of user services, specifically in understanding the voice of the customer. Information includes how the University of Arizona Libraries have incorporated daily data collection into the strategic planning process, resources…
Descriptors: Library Services, Library Development, Decision Making, Data
Dale, Jenny; Kellam, Lynda – Library Media Connection, 2012
The "embedded librarian" as a concept has emerged in the literature only recently, but has quickly gained footing as a model of practice. Many scholarly explorations of embedded librarianship have been published, though no two works define this concept in the exact same way. David Shumaker's description seems to be particularly apt: "Embedded…
Descriptors: Educational Environment, Librarians, Library Services, Delivery Systems
Jameson, Juanita – Knowledge Quest, 2013
Keeping a uniform, basic arrangement of the school library is essential if students are to be comfortable finding resources in other libraries. Two questions that must be answered if a new system were to be devised are: Who would decide on the particulars of that system? What criteria would be used to make the decision to ensure that use of the…
Descriptors: School Libraries, Classification, Library Development, Library Services
Anderson, Mary Alice – Library Media Connection, 2011
"Do what's best for kids!" The author's former principal said this often when they discussed media program needs. Media specialists can make media centers places where students and teachers want to be. This article looks at everyday, attainable, common sense best practices. These everyday best practices require time, energy, new ways of thinking,…
Descriptors: School Libraries, Media Specialists, Best Practices, User Needs (Information)
Daly, Rebecca; Baker, Liz; McIntosh, Lisa – Journal of Access Services, 2014
In 2011 the University of Wollongong Library undertook a significant review of its Resource Sharing services. This was prompted by constraints in the systems supporting this service, changes to the Library's key suppliers, Infotrieve Australia and the British Library Document Supply Service, and the need to deliver effective library services…
Descriptors: Foreign Countries, Academic Libraries, Library Development, Shared Resources and Services
Singer, Carol A. – ALA Editions, 2012
Whether a library's reference collection is large or small, it needs constant attention. Singer's book offers information and insight on best practices for reference collection management, no matter the size, and shows why managing without a plan is a recipe for clutter and confusion. In this very practical guide, reference librarians will learn:…
Descriptors: Reference Materials, Library Services, Fundamental Concepts, Reference Services