If libraries what influential people in their service areas to regard them as full partners in community building, libraries need to know their information needs before they do, and get the resources into their hands that will facilitate their decision-making before they realize they need it. Suggestions are provided for effective marketing of…

An econometric model of library reference service is suggested for revision and improvement of current services. Discussion focuses on costs and budgets, expanding needs, and community support. (AEF)

Discusses how to develop library collections for Spanish-speaking users based on a presentation at the 1994 ALA (American Library Association) annual convention in Miami Beach (Florida). Highlights include selection and acquisition tools, reviewing media, vendors, keeping collections current, distributors and booksellers, administrative and…

Analyzes a 1993 censorship case involving public protest against the Fairfax County (Virginia) Library System's display of a gay newspaper. The case gave rise to the Family Friendly Libraries movement. The responsible librarian should select to maintain a balanced collection, know the community, educate the library board and develop consensus on…

The 16 articles in this issue focus on planning for future trends in public library administration. Topics discussed include leadership qualities; administrator education; collective bargaining; funding and budgeting; governance; user fees; collection management; community involvement and support; special population groups; services to educational…