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Connaway, Lynn Silipigni, Comp. – OCLC Online Computer Library Center, Inc., 2015
The contributions in this volume represent a decade of OCLC's user behavior research findings that articulate the need for the design of future library services to be all about the user. Highlights include: (1) People associate the library with books and do not consider the library in relation to online resources or reference services; (2) People…
Descriptors: Library Services, User Needs (Information), User Satisfaction (Information), Library Research
Holloway, Kristine – Journal of Library & Information Services In Distance Learning, 2011
This paper looks at the author's outreach efforts as a distance librarian to encourage library use among a distance student population that comprises satellite locations, students attending online, students attending courses through instructional television, and students attending hybrid courses. Outcomes of the author's outreach attempts and…
Descriptors: Multicampus Colleges, Academic Libraries, Librarians, Library Services
Connaway, Lynn Silipigni; Radford, Marie L. – OCLC Online Computer Library Center, Inc., 2011
As individuals become more and more comfortable mediating all kinds of situations online and through various technologies, their virtual selves increasingly overlap their "real" lives. Posting a "happy birthday!" message on Facebook is as automatic as dropping a card in the mail. E-mailing relevant links to co-workers happens as naturally as…
Descriptors: Internet, Information Seeking, Reference Materials, Reference Services

Van de Wijngaert, Lidwien – Information Services & Use, 1996
A Netherlands study concluded that user-oriented information systems should provide freedom to browse as well as ease and speed in finding information; inexpensive service; up-to-date topical information for online services and large quantities of slowly changing information for offline services; and choices between several information services,…
Descriptors: Computer Mediated Communication, Costs, Information Services, Information Systems

Toms, Elaine G. – Public Libraries, 1994
Examines Free-Net, and discusses its development and usefulness in delivering the information and services typically provided by community information centers. Discussion includes 10 characteristics of Free-Nets; and sidebars include selected examples of Free-Nets, how to try out a Free-Net, and a sample of Cleveland Free-Net=FEs main menu. (24…
Descriptors: Access to Information, Accountability, Community Information Services, Computer Mediated Communication

Carbo, Toni – International Information & Library Review, 1997
Knowledge of electronic media includes recognizing different needs for information, understanding and using different measures of value, and understanding ethical issues. Skills relate to retrieving, managing, organizing, using, preserving, and communicating information. These complex abilities are explored, earlier work is described, and…
Descriptors: Computer Literacy, Computer Mediated Communication, Ethics, Information Literacy
Budzik, Jay; Hammond, Kristian – Proceedings of the ASIS Annual Meeting, 1999
Presents an overview of "Q&A," a Web-based question-answering system that mediates interactions between an expert and a question-asking user. Discusses the system's components and features; details of the implementation; evaluation; and future work. (AEF)
Descriptors: Computer Mediated Communication, Computer System Design, Information Retrieval, Information Seeking
Barron, Ann; Ivers, Karen – 1996
Meaningful Internet activities should take advantage of the distance, multiple resources, and speed that telecommunications can offer. They should also require K-12 students to synthesize, analyze, and evaluate the information, rather than simply collecting facts. This paper focuses on basic, advanced, and original research activities of the…
Descriptors: Computer Mediated Communication, Elementary Secondary Education, Evaluation Methods, Information Literacy
Breeze, Jerry; Cramer, Jane; Hellman, David – 1997
The World Wide Web is a powerful and versatile resource for documents librarians. It can serve as a source of information for patrons looking for government information, as a means of publicizing and distributing local information and services beyond the walls of the depository library, as a tool for more effective administration of a documents…
Descriptors: Academic Libraries, Computer Mediated Communication, Computer Networks, Depository Libraries
Basch, Reva – 1996
This book presents the collected wisdom of 35 leading Internet hunters and gatherers. Through interviews, these experts offer insights, anecdotes, tips, techniques, and case histories which will raise the "searching IQ" of any serious Internet user. The Super Net Searchers explain how they find valuable information on the Internet,…
Descriptors: Access to Information, Computer Mediated Communication, Efficiency, Futures (of Society)
Lesk, Michael – 1997
This paper addresses several questions about digital libraries. What kinds of communities will digital library technology produce? The Web seems much more popular then electronic journals--does this mean that surfing will replace literature reading, and that "nerds" building HTML hierarchies will supplant publishers? Will this mean that…
Descriptors: Academic Libraries, Computer Mediated Communication, Educational Change, Electronic Journals
Adams, Kate; Rosenquist-Buhler, Carla – 1997
Recent technological advances and administrative planning have significantly improved the University of Nebraska-Lincoln's (UNL) ability to provide continuing education courses to students at a distance. The UNL Libraries deliver services in partnership with the Division of Continuing Studies and several departments on campus. This paper focuses…
Descriptors: Academic Libraries, Access to Education, Computer Mediated Communication, Computer Networks
Pappas, Marjorie L.; And Others – 1996
The ever-increasing availability of electronic information resources online and on CD-ROM presents library media specialists, teachers, and students with a new set of challenges for accessing information. Electronic information resources enable access to nonlinear information, which allows searchers to explore relationships and make connections…
Descriptors: Access to Information, Bibliographic Databases, Computer Mediated Communication, Computer Networks