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Ertel, Monica; Oros, Jane – Online, 1989
Description of HyperCard, a software package that runs on Macintosh microcomputers, focuses on its use in the Apple Computer, Inc., Library as a user guide to the library. Examples of screen displays are given, and a list of resources is included to help use and understand HyperCard more completely. (LRW)
Descriptors: Computer Software, Educational Resources, Library Guides, Library Instruction

Kimball, John, Jr.; And Others – Reference Librarian, 1990
The Machine Readable Collections Reading Room of the Library of Congress is described with an emphasis on the reference assistance required and how it compares with assistance required in other areas of the Library of Congress. The interaction between users and librarians is shown to be like that of bibliographic instruction. (EAM)
Descriptors: Computer Software, Databases, Library Collections, Library Instruction

Kibirige, Harry M.; DePalo, Lisa – Electronic Library, 2001
Relates the results of pilot studies of Internet use in academic libraries to the education of users in a digital library environment. Interviews users and information professionals and reveals a need to develop user education programs that emphasize types of digital collections, interfaces, hardware and software requirements, and…
Descriptors: Academic Libraries, Computer Interfaces, Computer Software, Electronic Libraries

Tiefel, Virginia – Library Hi Tech, 1993
Describes a microcomputer program that serves as a front-end to an online library catalog and other information sources and provides guidance to students on searching for and evaluating information. Funding, technology, evaluation, impact on other libraries, and future plans are discussed. Sample screens are included. (Contains 75 references.)…
Descriptors: College Libraries, Computer Software, Computer Software Evaluation, Consultants
Crawford, Gregory A. – Computers in Libraries, 1999
Discusses issues facing libraries using digital information resources, based on experiences at the Pennsylvania State University at Harrisburg library. Topics include comparing electronic resources; goals of providing the service or resource; determining users' needs; resources for access, including networks and financing; software; budgeting;…
Descriptors: Academic Libraries, Access to Computers, Access to Information, Computer Networks

Nahl, Diane – RSR: Reference Services Review, 1999
Discusses written instructional materials created by librarians for end users searching database systems. Highlights include novice user studies; the importance of print instruction in digital information environments; a paradigm shift from system-centered to user-centered focuses in technical writing and user documentation for software; and…
Descriptors: Academic Libraries, Computer Software, Databases, Guidelines
Stone, Athena A.; Whitson, Randolph L. – 1991
This review of the evolution of reference services in the library of the University of Tennessee at Chattanooga begins with background information on the university and a brief description of the library's holdings and services. The mission of the library is stated, and it is noted that automation began with internal technical operations in 1983.…
Descriptors: College Libraries, Computer Networks, Computer Software, Databases