PubMed® is an on-line literature database hosted by the U.S. National Library of Medicine. Containing over 21 million citations for biomedical literature--both abstracts and full text--in the areas of the life sciences, behavioral studies, chemistry, and bioengineering, PubMed® represents an important tool for researchers. PubMed® searches return…

Libraries spend countless hours developing websites to connect users and resources. However, how much do we really know about what website terminology and features are meaningful to our patrons? And how can we best organize websites to facilitate access to resources? This article examines these questions by presenting a case study of a…

Discovery tools are the next phase of library search systems. Illinois State University's Milner Library implemented EBSCO Discovery Service in August 2010. The authors conducted usability studies on the system in the fall of 2010. The aims of the study were twofold: first, to determine how Milner users set about using the system in order to…

Searching for relevant information on the web is an important aspect of distance learning. This activity is a challenge for visually impaired distance learners. While sighted people have the ability to filter information in a fast and non sequential way, blind persons rely on tools that process the information in a sequential way. Learning is…

Describes a study conducted at the University of South Carolina that examined the frequency of occurrence of several types of errors in a sample of natural language queries submitted by users requesting online searches in information retrieval systems. Implications for system design are suggested, including parsing systems. (28 references) (LRW)

Information customization is a client-side activity designed to pick up where information filtering leaves off. This article describes a vision of information customization and chronicles the development of a proof-of-concept prototype, Cyberbrowser, for customizing information on the Web. (Author/AEF)

Discusses the history and structure of the online database of the second edition of the Oxford English Dictionary (OED) and the software tools developed at the University of Waterloo to manipulate the unusually complex database. Four sample searches that indicate some types of problems that might be encountered are appended. (DB)

Compares six leading Web search engines (AltaVista, Excite, HotBot, Infoseek, Lycos, and Northern Light), looking at the breadth of their coverage, accuracy, and ease of use, and finds a clear favorite of the six. Includes tips that can improve search results. (AEF)

Coordinated index concepts are compound-index concepts that express a relationship between concepts that function as simple subject descriptors. The Condorcet Query Engine, a prototype query engine that can be run over the World Wide Web, demonstrates the feasibility of a query engine that can handle both simple and coordinated index concepts,…

Examines visual information needs as expressed in users' Web image queries; the data set consisted of 1,025,908 sequential queries from 211,058 users of EXCITE, a major Internet search service. Provides data on: image queries, image search sessions, and image terms. Discusses implications for the development of models for visual information…

This research begins to refine a cognitive model of interactive information seeking for use in the design of information retrieval (IR) systems. The research reported in this paper critically examines several interactive information seeking and retrieval models that have emerged over the last two decades. Building primarily on the stratified…

Users in this study of two Web browsers had significantly higher success with Internet Explorer than with Netscape Navigator, made a variety of errors in several tasks, and those reporting higher self-confidence had significantly higher success scores. Results confirm the expectation that affective and cognitive measures add valuable user-centered…

This book provides effective approaches for designers, information architects, and web site managers who are faced with sites that are becoming difficult to use and maintain. The book is divided into 10 sections. Chapter 1: "What Makes a Web Site Work" considers site users needs when designing the architecture; Chapter 2:…

The purpose of this study was to organize menu items based on a user-process model and implement a new version of current software for enhancing usability of interfaces. A user-process model was developed, drawn from actual users' understanding of their goals and strategies to solve their information needs by using Dervin's Sense-Making Theory…

Built using a distributed architecture, this prototype distributed information retrieval system uses statistical ranking techniques to provide better service to the end user. Distributed architecture was shown to be a feasible alternative to centralized or CD-ROM information retrieval, and user testing of the ranking methodology showed both…