This paper discusses innovations developed by the Jet Propulsion Laboratory (JPL) librarians to reduce the information query cycle time for teams planning low-cost, planetary missions. The first section provides background on JPL and its library. The second section addresses the virtual information environment, including issues of access, content,…

Traditional information services provision relies on the planned and logical building of a collection to meet current and future user information needs. This is achieved through the acquisition and discarding of material, which might ideally be based on a regularly reviewed collection development policy statement. The evolution of collection…

Describes a method of cost-per-use analysis for individual journal articles to facilitate journal selection, deselection, and retention decisions. Conducted in a biotechnology library, the study was based on 491 users who requested more than 48,000 article photocopies over 3 years. Information on user behavior and journal use patterns is provided.…