Discusses the incorporation of CD-ROM technology into Georgia State University's William Russell Pullen Library, and considers its impact on reference services and bibliographic instruction. Concludes that technology increases the need for critical thinking skills, faculty-librarian interaction, and human resources for reference and technical…

When helping undergraduates assess materials, academic librarians balance the reference interview with instruction in electronic databases. This article describes a method connecting these tasks with a search strategy dependent on the user's information needs. The connection is made by labeling the user's need with a diagnostic tool based on…

The Machine Readable Collections Reading Room of the Library of Congress is described with an emphasis on the reference assistance required and how it compares with assistance required in other areas of the Library of Congress. The interaction between users and librarians is shown to be like that of bibliographic instruction. (EAM)

Discusses the need to include communication skills as a component of training sessions for library staff who will be serving patrons using online catalogs and databases. Specific points that should be covered in training sessions are identified and training methods are suggested. (eight references) (CLB)

Discussion of issues concerned with providing library reference services to machine readable data files focuses on numeric databases. The team approach used at the University of Florida, which incorporates reference librarians, programers and data managers, database producers and vendors, and professional associations, is described. A bibliography…

This report provides instructional materials for a voluntary introductory workshop in the use of the Educational Resources and Information Clearinghouse (ERIC) database on CD-ROM. The workshop instruction is based on Leslie J. Brigg's Theories of Instructional Design with instructional objectives based on Robert Gagne's Learning Taxonomy. Library…

Critiques the InfoTrac system and its use in academic libraries in terms of journals covered by the index; indexing accuracy; ease of use and need for instruction; and effects on the research skills of students relying on the system. (CLB)

Analysis of the needs of users of Compact Disk-Read Only Memory (CD-ROM) was performed at the Tampa campus of the University of South Florida. A review of the literature indicated that problems associated with selecting the appropriate database, searching, and requiring technical assistance were the probable areas of user need. The library has 17…

Discusses written instructional materials created by librarians for end users searching database systems. Highlights include novice user studies; the importance of print instruction in digital information environments; a paradigm shift from system-centered to user-centered focuses in technical writing and user documentation for software; and…

A review of statistics on CD-ROM usage on the Southern Illinois University at Carbondale's library network revealed patron difficulty in utilizing electronic indexes. Appropriate database selection and searching problems are identified, and introductory workshops on electronic library resources are suggested to assist students in making better…

Analyzes the attitudes that humanistic students and scholars typically display toward information technology and discusses the effect they have on bibliographic instruction. Highlights include information needs versus available technology; needs assessment; necessary concepts and skills; search strategies; searching skills; and instructional…

Describes a bibliographic instruction project at the University of Central Florida that addressed the information needs of upper-division and graduate business students in case study classes. Cooperative arrangements between a database vendor (Predicasts), librarians, and the management faculty are described and the objectives of the project are…

This review of the evolution of reference services in the library of the University of Tennessee at Chattanooga begins with background information on the university and a brief description of the library's holdings and services. The mission of the library is stated, and it is noted that automation began with internal technical operations in 1983.…

In this pilot study, a group of 41 "gifted and talented" juniors in high school English and social sciences classes used the menu-driven Wilsearch software to gather leads to information sources in order to complete their first major term paper. The study demonstrates that: (1) students had little difficulty in using the menu-driven…

Describes the Databases in Schools conferences for 1989, 1990, and 1991, which addressed instruction for and use of CD-ROM and online databases in elementary and secondary school libraries. Highlights include restructured school library media collections, including electronic access and library systems and networks; the need for adequate…