Once limited to geographers and mapmakers, Geographic Information Systems (GIS) has taken a growing central role in information management and visualization. Geospatial services run a gamut of different products and services from Google maps to ArcGIS servers to Mobile development. Geospatial services are not new. Libraries have been writing about…

Library intranets require flexibility and efficiency and enhance the internal communication and collaborative nature of creating and organizing the institution's information. At the University of Houston Libraries, the focus was on public services, so little attention was given to the intranet--the tool every department relied on for quick access…

Information is a consumer-driven commodity; the very existence of libraries and information centers is based on the patrons' need for specific information or material. This professional resource shows how to use management methods to implement a strong customer service program to deliver better service to patrons. This book outlines the reasons…

This paper discusses innovations developed by the Jet Propulsion Laboratory (JPL) librarians to reduce the information query cycle time for teams planning low-cost, planetary missions. The first section provides background on JPL and its library. The second section addresses the virtual information environment, including issues of access, content,…

The Draper Laboratory Library created the Draper Gopher in response to the following factors: library downsizing, the computer services department's changing role, customer needs, and developments in technology affecting the information environment. Results of its implementation include user-focused reference services; increased interlibrary loan…

California's public libraries face a decade of challenges, a decade in which the majority of Californians will become regular and adept users of electronic information resources, the majority of Californians will have many and varied ethnic backgrounds, a growing proportion of young people will live in homes where English is not the primary…

Discusses library and information studies curriculum and suggests six areas that need to be addressed in addition to information access and collection development: assessing and filtering content, intermediation between the user and technology, negotiating ethical and regulatory difficulties, designing user-oriented services, managing knowledge…

In response to technological advances, future libraries will blend new technologies with traditional information resources by partitioning collections into various formats including print, nonprint, electronic, computerized, media, and video. In effect the library will be "freezing" portions of collections in their most appropriate formats based…

Traditional information services provision relies on the planned and logical building of a collection to meet current and future user information needs. This is achieved through the acquisition and discarding of material, which might ideally be based on a regularly reviewed collection development policy statement. The evolution of collection…

Discussion of specialized biomedical information and its management and dissemination focuses on the development of information concerning AIDS (Acquired Immune Deficiency Syndrome). Topics addressed include services to specialized user groups; selection, collection, and information evaluation in libraries; AIDS terminology; recent developments in…