This study investigates the availability and practicality of using affordable commercial document delivery systems instead of conventional interlibrary loan (ILL) to provide California State College, Bakersfield (CSB), Library users with periodical literature from off-site locations. The purpose, limits, conceptual framework, and importance of the…

This guide addresses the positive and negative issues associated with adapting telefacsimile technology to meet library service needs, and provides basic information about the technology while demonstrating how librarians have begun to incorporate it into their work processes. Individual sections cover: (1) the history of facsimile technologies in…

To determine if further library-services issues require more study and whether further initiatives should be undertaken, the Division for Library Services of the Wisconsin Department of Public Instruction conducted a focus-group study. Nineteen library directors from small public libraries took part. Eight services librarians or directors from…

This introduction to the library system at the College of Wooster in Ohio advises the user to keep a number of goals in mind in order to become an effective library user: (1) get to know the librarians and special assistants and how each can be of service; (2) learn the layout of the building and locations of the various service departments and…

Summarizes the effects OhioLINK, a networked patron self-initiated interlibrary borrowing system, has had on the traditional interlibrary loan (ILL) department at Miami University (OH). Finds Miami's lending to 11 other schools decreased 13% and filled photocopy requests increased 17% while Miami's borrowing increased less than 2%, filled loan…

This manual presents guidelines for providing reference service of the highest possible quality consistent with available resources. The manual is designed for orienting new staff users and serves as a source of information for librarians about departmental policy. The major goals of the reference department of the University of Nebraska (Kearney)…

The widespread implementation of search protocols, primarily Z39.50, in combination with the spread of the World Wide Web makes possible a high degree of integration and standardization of search services. This paper describes a project which seeks to combine in a seamless fashion the searching of periodical indexes and library OPACs with document…

This study examines 104 articles on the fee versus free controversy in libraries, written primarily between the years of 1992 and 1997. The content analysis assesses the types of libraries that charges fees--academic, public, school, or special; who is charged--everyone, businesses and their personnel, law firms and lawyers; and what services the…

Homeschooling is a fast-growing alternative to public education, and libraries must address its information needs. A resource list of 43 publications and addresses of organizations which support homeschooling is provided. (AEF)

This flyer and kit present results of a survey conducted by the Systems and Procedures Exchange Center (SPEC) of the Association of Research Libraries (ARL) about providing public services to remote users, as well as a variety of documents pertaining to services to remote users. In February 1993, a SPEC survey of 108 ARL members was answered by 75…

Wisconsin's Interlibrary Library Loan Task Force was created in 1994 to identify and discuss effective patterns and methods of sharing resources among libraries of all types in Wisconsin and to determine the direction that different organizational levels should take in resource sharing, and to evaluate existing state-wide resource-sharing…

This plan describes the status of multi-library cooperation and resource sharing in Idaho and outlines possible ways of developing an infrastructure which supports those activities. The end result will be regional multi-type library organizations with well-developed governance structures which support resource sharing activities locally,…